HORRIBLE SERVICE

My name is Portia and i went to MNCE training centre for my security grades. I paid call monies due to Richard whom was happy to receive it but failed to do deliver on his far end. I've since been waiting on him to load my grades so i can register for my Psira. Its almost 2 months and he is giving me a run around. He only provides feedback when i communicate. RICHARD BRING BACK MY MONEY OR DO YOUR DAMN JOB.