Mobelli Outdoor Furniture - Poor Quality and Back Up Service

I purchased two outdoor chairs and a table made in weave approx 5 years ago from Mobelli , Paarden Eiland. The weave has completely cracked and disintegrated. I contacted Alon Sachs the owner of Mobelli who said that he would give me a 40% discount on a new set.

Why on earth would anyone with any form of common sense spend more money on a sub standard product.

I also happen to have an outdoor weave dining room suite which I have had for well over 8 years. It was purchased from Patio Warehouse and shows absolutely no sign of cracks nor deterioration.

One of Mobelli’s slogans is “LOOKS BEAUTIFUL AND STAYS THAT WAY FOR YEARS” This is simply and plainly not true.

I paid R10,000 5 years ago for 2 chairs and a table and thought I was buying quality.

Alon Sachs the owner has no answer for why the Mobelli set is right next to my Patio Warehouse dining set. Mobelli one being only 5 years old and has cracked to pieces, yet the Patio Warehouse set is perfect after 8 years.

Alon Sachs refuses to accept that the Mobelli set is sub-Standard.

Really who in their right mind would pay R10,000 for a small little outdoor set consisting of 2 chairs and a table and then expect it to last for only 5 years.

The cost per annum is R2000!!!!!!