

mobiFix SA
NPS Score
-34
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2012
I had a problem with my old series 11 iPhone with condensation in the camera. The iStore in George Mall were not interested in even assisting and just told me to buy a new 17 or second hand 15. So I went to Mobifix in George Mall and dealt with Mr Ali Shah. They did an assessment of my phone and based on this recommendation I decided to buy a trade-in 13 Pro MAx from them - with a trade-in refund for my phone for parts. Now the fun started as with the power and data problems due to the floods/winds downloads were very slow. But Ali was great in getting the new phone set up like my old one and spent the best part of 3 - 4 hours assisting me. But we were unable to get it all downloaded from the iCloud and when I returned the following day he again took on the task of getting my phone set up and advising me in better ways to manage my phone data. I was really impressed with his knowledge and skill in getting it done but specially by his patience in explaining to a "non-informed" cell phone user what he was doing and how I could optimize my use of the iCloud.
1 reviews | Active since Dec 2012
I had a problem with my old series 11 iPhone with condensation in the camera. The iStore in George Mall were not interested in even assisting and just told me to buy a new 17 or second hand 15. So I went to Mobifix in George Mall and dealt with Mr Ali Shah. They did an assessment of my phone and based on this recommendation I decided to buy a trade-in 13 Pro MAx from them - with a trade-in refund for my phone for parts. Now the fun started as with the power and data problems due to the floods/winds downloads were very slow. But Ali was great in getting the new phone set up like my old one and spent the best part of 3 - 4 hours assisting me. But we were unable to get it all downloaded from the iCloud and when I returned the following day he again took on the task of getting my phone set up and advising me in better ways to manage my phone data. I was really impressed with his knowledge and skill in getting it done but specially by his patience in explaining to a "non-informed" cell phone user what he was doing and how I could optimize my use of the iCloud.
1 reviews | Active since Oct 2023
Mobifix Tygervalley Unexceptable customer service. Booked my moblie phone in on Monday and paid R299 to do a full report on my phone. Neatless to say paid and was told to collect following day. Was told to wait couple of days for my report but have not received anyting doubt that i will ever will. Paid a fee for ptofessional techinician to a full report but instead got a word of mouth report from petson sitting at front desk. If i would have wanted an unptofessional report there are many corner shop vendors which would have gradly assisted.
1 reviews | Active since Oct 2023
Mobifix Tygervalley Unexceptable customer service. Booked my moblie phone in on Monday and paid R299 to do a full report on my phone. Neatless to say paid and was told to collect following day. Was told to wait couple of days for my report but have not received anyting doubt that i will ever will. Paid a fee for ptofessional techinician to a full report but instead got a word of mouth report from petson sitting at front desk. If i would have wanted an unptofessional report there are many corner shop vendors which would have gradly assisted.
1 reviews | Active since Dec 2011
I took my phone (iPhone 11) in for a battery change on the 15th of December 2025. Everything was fine until I had to update the software the next day. The software did not recognize the new battery so the phone kept on crashing and I had to take it back to the store. I spent the whole day at the store on the 18th and the problem was still not sorted out. The phone issue is one thing, but the fact that the manager (whom I have not seen) is not responding to my emails or offering any solution is extremely annoying. He is never at the store, so I'm at the mercy of his receptionists and technician, who haven't assisted at all.
1 reviews | Active since Dec 2011
I took my phone (iPhone 11) in for a battery change on the 15th of December 2025. Everything was fine until I had to update the software the next day. The software did not recognize the new battery so the phone kept on crashing and I had to take it back to the store. I spent the whole day at the store on the 18th and the problem was still not sorted out. The phone issue is one thing, but the fact that the manager (whom I have not seen) is not responding to my emails or offering any solution is extremely annoying. He is never at the store, so I'm at the mercy of his receptionists and technician, who haven't assisted at all.
Hellopeter has tracked mobiFix SA across 32 reviews. mobiFix SA hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used mobiFix SA? Write a review to help others decide.