Moirs
2.3|4 reviews
bB
branisha B
1 reviews | Active since Member
28 Sept 2016, 16:54
terrible product
<p>Hi. I would just like to state that baking is my passion and I've always ever used the moirs brand until last week when I purchased a moirs vanilla essence and everything I added it to turned extremely bitter and not edible. As a result I wasted a lot of money on the ingredients that I used to bake. It is disappointing to know that a brand that I have trusted and used forever had to spoil all of my baking. It was so awful that I cannot even explain. It just tasted horrible. its sad that I had to experience this....</p> <p>Ps. If you need to call me to verify please call me after 5:30 PM </p> <p>Thanks </p> <p> </p>
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Replies (61)Moirs's replyOfficial
26 Oct 2017, 09:58Good Day Ms B Ballaraj
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 400036572.
Kind Regards
Pioneer Foods Groceries
0860221102
Best regards,
Moirs's reply26 Oct 2017, 09:58
Official
Good Day Ms B Ballaraj
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 400036572.
Kind Regards
Pioneer Foods Groceries
0860221102
Best regards,