Bad Food Bad management

Visit this establishment at least once a month . Thrice in the last two months the food has been disgusting . - in store visit : they forgot about our Bao, after 30min brought it cold. As it was just standing there - Uber eats : sushi arrived , soggy wet, gross. It’s like it was standing for hours - pick up collection : the fried wings, slow cooked ribs, and fried calamari tasted like it was reheated/ re fried . I called after the collection requesting for the manager to contact me , ready to return the food . It has been two days and I am still waiting for manager to contact , with 8 phone calls. Poor food poor management .