MB
Momo Baohaus
Unclaimed Business
MB
Performance(last 12 months):
Ranked In Other
#2NPS Score
-100Unlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSJ
Sarah J
1 reviews | Active since Jan 2020
31 Mar 2025, 12:30
DEAD SLUG IN MOMO MEAL There was a dead slug in my food from MoMo
DEAD SLUG IN MOMO MEAL There was a dead slug in my food from MoMo. I may have eaten some of it by mistake. I was so horrified and nauseous. I had to go to hospital, the doctor said slugs in SA can have dangerous parasites and he gave me medication. I emailed Momo and told them that I would like a refund for my hospital visit and medication and they never responded. It was a traumatic experience, I was shocked and horrified to find a slug in my food and wonder about the hygiene and safety of their kitchen. They didn't even reply with an apology. I'm so upset and worried.
Helpful (0)
|Replies (0)SJ
Sarah J
1 reviews | Active since Jan 2020
31 Mar 2025, 12:30
DEAD SLUG IN MOMO MEAL There was a dead slug in my food from MoMo
DEAD SLUG IN MOMO MEAL There was a dead slug in my food from MoMo. I may have eaten some of it by mistake. I was so horrified and nauseous. I had to go to hospital, the doctor said slugs in SA can have dangerous parasites and he gave me medication. I emailed Momo and told them that I would like a refund for my hospital visit and medication and they never responded. It was a traumatic experience, I was shocked and horrified to find a slug in my food and wonder about the hygiene and safety of their kitchen. They didn't even reply with an apology. I'm so upset and worried.
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Replies (0)gT
graeme T
1 reviews | Active since Jan 2020
2 Oct 2024, 14:36
momo - worst service and food , waste of time , they dont even reply to emails
momo kuro I am saddened to tell you of the poor show at Momo Kuro last night (Saturday night) It was supposed to be an anniversary celebration for us 😒😒😒😒😫 No salmon available, no cheesecake available!! on a sat night ? Poke bowls both came with raw tofu? And no ramen egg ???? felt like there was no chef in the kitchen ...! What a circus .. waste of time and our money Very dissatisfying and very disappointing. Embarrassed for Momo .. only ever been to the Rosebank branch , it’s good. This is clearly the D team. G Todes.
Helpful (0)
|Replies (0)gT
graeme T
1 reviews | Active since Jan 2020
2 Oct 2024, 14:36
momo - worst service and food , waste of time , they dont even reply to emails
momo kuro I am saddened to tell you of the poor show at Momo Kuro last night (Saturday night) It was supposed to be an anniversary celebration for us 😒😒😒😒😫 No salmon available, no cheesecake available!! on a sat night ? Poke bowls both came with raw tofu? And no ramen egg ???? felt like there was no chef in the kitchen ...! What a circus .. waste of time and our money Very dissatisfying and very disappointing. Embarrassed for Momo .. only ever been to the Rosebank branch , it’s good. This is clearly the D team. G Todes.
0
Replies (0)gT
graeme T
1 reviews | Active since Jan 2020
29 Sept 2024, 07:08
momo kuro - worst food in rosebank - poor show
momo kuro I am saddened to tell you of the poor show at Momo Kuro last night (Saturday night) It was supposed to be an anniversary celebration for us 😒😒😒😒😫 No salmon available, no cheesecake available!! on a sat night ? Poke bowls both came with raw tofu? And no ramen egg ???? felt like there was no chef in the kitchen ...! What a circus .. waste of time and our money Very dissatisfying and very disappointing. Embarrassed for Momo .. only ever been to the Rosebank branch , it’s good. This is clearly the D team. G Todes.
Helpful (0)
|Replies (0)gT
graeme T
1 reviews | Active since Jan 2020
29 Sept 2024, 07:08
momo kuro - worst food in rosebank - poor show
momo kuro I am saddened to tell you of the poor show at Momo Kuro last night (Saturday night) It was supposed to be an anniversary celebration for us 😒😒😒😒😫 No salmon available, no cheesecake available!! on a sat night ? Poke bowls both came with raw tofu? And no ramen egg ???? felt like there was no chef in the kitchen ...! What a circus .. waste of time and our money Very dissatisfying and very disappointing. Embarrassed for Momo .. only ever been to the Rosebank branch , it’s good. This is clearly the D team. G Todes.
0
Replies (0)egw
ella gewer- white
1 reviews | Active since Jan 2020
14 Oct 2023, 20:02
Momo Baohaus
Very good food and kind waiter. Did not have to wait long and good environment
Helpful (0)
|Replies (0)egw
ella gewer- white
1 reviews | Active since Jan 2020
14 Oct 2023, 20:02
Momo Baohaus
Very good food and kind waiter. Did not have to wait long and good environment
0
Replies (0)LN
Lindie N
1 reviews | Active since Jan 2020
23 Sept 2021, 20:00
Bad Food Bad management
Visit this establishment at least once a month . Thrice in the last two months the food has been disgusting . - in store visit : they forgot about our Bao, after 30min brought it cold. As it was just standing there - Uber eats : sushi arrived , soggy wet, gross. It’s like it was standing for hours - pick up collection : the fried wings, slow cooked ribs, and fried calamari tasted like it was reheated/ re fried . I called after the collection requesting for the manager to contact me , ready to return the food . It has been two days and I am still waiting for manager to contact , with 8 phone calls. Poor food poor management .
Helpful (0)
|Replies (0)LN
Lindie N
1 reviews | Active since Jan 2020
23 Sept 2021, 20:00
Bad Food Bad management
Visit this establishment at least once a month . Thrice in the last two months the food has been disgusting . - in store visit : they forgot about our Bao, after 30min brought it cold. As it was just standing there - Uber eats : sushi arrived , soggy wet, gross. It’s like it was standing for hours - pick up collection : the fried wings, slow cooked ribs, and fried calamari tasted like it was reheated/ re fried . I called after the collection requesting for the manager to contact me , ready to return the food . It has been two days and I am still waiting for manager to contact , with 8 phone calls. Poor food poor management .
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Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
4 Dec 2018, 14:03
Bad service
I was out on a Saturday evening with my partner, we arrived at the door to no assistence. We entered and the whole team of waitresses were chilling at the counter. We greeted them and none responded. One of the waitresses was actually eating her life away, right on duty. We were then shortly approached by a lady who was setting up the tables. She didn't even ask us where we'd like to sit she just showed us the table right by the door, which was wide open on a very chilly, rainy day. We ordered our food which was AMAZING as always but we had very little attention from our waitress. Your staff needs to be trained on how to treat customers. As for the food, I'm in love with.
Helpful (0)
|Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
4 Dec 2018, 14:03
Bad service
I was out on a Saturday evening with my partner, we arrived at the door to no assistence. We entered and the whole team of waitresses were chilling at the counter. We greeted them and none responded. One of the waitresses was actually eating her life away, right on duty. We were then shortly approached by a lady who was setting up the tables. She didn't even ask us where we'd like to sit she just showed us the table right by the door, which was wide open on a very chilly, rainy day. We ordered our food which was AMAZING as always but we had very little attention from our waitress. Your staff needs to be trained on how to treat customers. As for the food, I'm in love with.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
28 Jun 2018, 14:16
disappointing
hi yesterday i called to book a table for 8 people at Momo illovo ,where i have been a patron MANY times - the lady took my name and cell number ...today i called to amend the table booking to 6 people (out of courtesy) ...and my booking couldnt be found !!! -what terrible service . i asked for a table tonight , and no availability inside . the lady kept calling my Gary (my name is gray ,which i spelt out 5 times) dissapointed that your staff cant even take a booking ...i put the phone down and booked elsewhere. i guess you have enough business , you dont have to treat us properly gray ********** 409
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Anonymous
1 reviews | Active since Jan 2020
28 Jun 2018, 14:16
disappointing
hi yesterday i called to book a table for 8 people at Momo illovo ,where i have been a patron MANY times - the lady took my name and cell number ...today i called to amend the table booking to 6 people (out of courtesy) ...and my booking couldnt be found !!! -what terrible service . i asked for a table tonight , and no availability inside . the lady kept calling my Gary (my name is gray ,which i spelt out 5 times) dissapointed that your staff cant even take a booking ...i put the phone down and booked elsewhere. i guess you have enough business , you dont have to treat us properly gray ********** 409
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Replies (0)A