Money24sa
3.4|53 reviews
aM
alfredo M
1 reviews | Active since Member
10 Feb 2025, 08:17
DONT USE THIS COMPANY!
I recently shared my experience with Money24sa after making a payment for their services, which were never delivered. When I inquired about a refund, the same consultant informed me that their admin team would contact me via email.
I find this concerning, as I made the payment promptly and through the agreed-upon channels, without any delays or excuses. It is unacceptable for a business to take advantage of individuals in vulnerable situations, and such practices should not be allowed to continue.
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Replies (53)aM
alfredo M's updateReviewer Update
13 Feb 2025, 13:26Despite my repeated attempts to seek resolution—including my initial inquiry, a Hello Peter complaint, and multiple phone calls—I have yet to receive a satisfactory response.
I was assured that your admin team would contact me via email regarding my refund, yet no such communication has been received. Additionally, my most recent phone interaction with Susan only reinforced my concerns regarding the handling of this matter. The continued lack of accountability and professionalism is unacceptable.
I request an immediate response with a clear resolution. If I do not receive a formal update within 48 hours, I will be left with no choice but to escalate this matter further through the appropriate consumer protection channels.
I was assured that your admin team would contact me via email regarding my refund, yet no such communication has been received. Additionally, my most recent phone interaction with Susan only reinforced my concerns regarding the handling of this matter. The continued lack of accountability and professionalism is unacceptable.
I request an immediate response with a clear resolution. If I do not receive a formal update within 48 hours, I will be left with no choice but to escalate this matter further through the appropriate consumer protection channels.
aM
alfredo M's update13 Feb 2025, 13:26
Reviewer Update
Despite my repeated attempts to seek resolution—including my initial inquiry, a Hello Peter complaint, and multiple phone calls—I have yet to receive a satisfactory response.
I was assured that your admin team would contact me via email regarding my refund, yet no such communication has been received. Additionally, my most recent phone interaction with Susan only reinforced my concerns regarding the handling of this matter. The continued lack of accountability and professionalism is unacceptable.
I request an immediate response with a clear resolution. If I do not receive a formal update within 48 hours, I will be left with no choice but to escalate this matter further through the appropriate consumer protection channels.
I was assured that your admin team would contact me via email regarding my refund, yet no such communication has been received. Additionally, my most recent phone interaction with Susan only reinforced my concerns regarding the handling of this matter. The continued lack of accountability and professionalism is unacceptable.
I request an immediate response with a clear resolution. If I do not receive a formal update within 48 hours, I will be left with no choice but to escalate this matter further through the appropriate consumer protection channels.