web africa sucks!!

they dont even deserve an 1 star!! i mailed them for 3 months to say i dont have proper internet and no feedback, the i mailed them to say cancel no feedback, so i cancelled my debit order, now they keep on phoning me when i am going to pay but when i had an probleme no on phoned me, then i was inform about an website i must use to cancel never have anyone told me because no one phoned me, and now they want me to courier the routee back or i must pay R2000 it is redicilous as it was not my choice to cancel they forced me because R900 n month for nothing!!! one day they said i have used 200gb the next day 300gb and nobody was at home to use 100gb for one day.. alliciadt@gmail.com