Absolutely crap service and stinky attitude

On 01/02/2016 I went to coverland in Bloemfontein to buy the last two pallets of roofing tiles needed to finish a site that we were busy with when I arrived at the gates 16:07 the imvula security guard did not want to grant me access to the yard as they are closing 16:30 when I phoned the offices I was told by Rachel that they can not help me as they were busy with stock for head office after a long telephone conversation they let me in but told me that I should make my arrangements better during the day so that I do not arrive there after 16:00 but how am I supposed to do that if I have to wait over 45 mins for them to load the previous pallets, if I where to get service the first 8 times I where there I would have finished earlier and did not have to go and load after four in the after noon although the office times stipulated on the office door is until 16:30. that sucks it is a bunch of bull sh!t!!!!!!