TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a solenoid valve replacement parts at Monster Jeep, the part was not working and had to return for refund. Now, the guys are refusing to refund me and coming up with pretty excuses; first saying if I'm returning the wrong part, and next it's some guy called Louw who is supposed to assist me and he is not available - the last word was Louw will call you back! It's been more than 7 days now and I'm still waiting for Louw to assist me.....
1 reviews | Active since Jan 2020
I bought a solenoid valve replacement parts at Monster Jeep, the part was not working and had to return for refund. Now, the guys are refusing to refund me and coming up with pretty excuses; first saying if I'm returning the wrong part, and next it's some guy called Louw who is supposed to assist me and he is not available - the last word was Louw will call you back! It's been more than 7 days now and I'm still waiting for Louw to assist me.....
1 reviews | Active since Jan 2020
VERY VERY BAD SERVICE!!! REAL SCAMMERS!!! I will not recoment this business. I sent my Jeep on 13 November 2016 on a lowbed to them. They gave me a quotation and of twenty thousand rand and ask for a deposit which I paid. They did not fix my car but burn my computorbox on the car. The car is still, after two and a half years with them because they can't fix the computorbox. They demand on 10 November 2019 another sixteen thousand three hundred rand and also storingcosts of fifthy thousand five hundred rand. I can not take my car from them while it is not fixed and running. My advise to everybody is not to take your car there . Please be careful in to do business with this people because alle they can deliver is broken cars and empty promises. I did report this case to the Ombudsman also and they took the case.
1 reviews | Active since Jan 2020
VERY VERY BAD SERVICE!!! REAL SCAMMERS!!! I will not recoment this business. I sent my Jeep on 13 November 2016 on a lowbed to them. They gave me a quotation and of twenty thousand rand and ask for a deposit which I paid. They did not fix my car but burn my computorbox on the car. The car is still, after two and a half years with them because they can't fix the computorbox. They demand on 10 November 2019 another sixteen thousand three hundred rand and also storingcosts of fifthy thousand five hundred rand. I can not take my car from them while it is not fixed and running. My advise to everybody is not to take your car there . Please be careful in to do business with this people because alle they can deliver is broken cars and empty promises. I did report this case to the Ombudsman also and they took the case.
1 reviews | Active since Jan 2020
So disappointed in Monster Jeep Silverton - Not Recommending anyone taking their car to them. I took my Dodge Caliber for CB Joints to be replaced without any engine light faulty showing on my dashboard - When I fetched my vehicle and drive maybe 3 Km the engine light came on - When I phoned them to say - Hi since my vehicle was with you guys to be fixed(CB Joints replacement)my engine light is now on - They said it's not their problem and should pay to make the diagnosis - Being rude and not willing to check first if the problem might be caused by them - Not even considering the fact that it might be them just refuses that the mistake might be them and not even willing to check first - So you might take your car to get more problems that they will deny. I was willing to pay - but my point of view they should have checked first if it might be them who was causing the problem after working on the vehicle.
1 reviews | Active since Jan 2020
So disappointed in Monster Jeep Silverton - Not Recommending anyone taking their car to them. I took my Dodge Caliber for CB Joints to be replaced without any engine light faulty showing on my dashboard - When I fetched my vehicle and drive maybe 3 Km the engine light came on - When I phoned them to say - Hi since my vehicle was with you guys to be fixed(CB Joints replacement)my engine light is now on - They said it's not their problem and should pay to make the diagnosis - Being rude and not willing to check first if the problem might be caused by them - Not even considering the fact that it might be them just refuses that the mistake might be them and not even willing to check first - So you might take your car to get more problems that they will deny. I was willing to pay - but my point of view they should have checked first if it might be them who was causing the problem after working on the vehicle.
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