False advertising galore. Cold hot swimming pools and 5 second hot water in showers.

We booked a camping site for a week in July and was ready to enjoy the two hot swimming pools and relax in this cold winter. On arrival both hot swimming pools were closed and showers had no hot water. After numerus complaints from ourselves and other campers one shower in one ablution block was fix and had warm water. The hot swimming pools was only opened and attempts were made to fix the pools on the Friday(The FIFTH Day), but still no hot water. My son arrived on the Friday and was told to pay R60 for the extra vehicle although he was sleeping in the caravan's tent on the same plot as us. There was nothing on the website about a R60 for a extra vehicle nor were we told about it when we explicitly indicated in our email when we did the booking, that my son will only be joining us on the Friday.

We feel that we did not get our R4,390's worth as the main attraction was the two hot swimming pools.