Monte La Vue is a ****

I’ve bought a voucher on Hyperli , I’m being given a run around around what amounts I should pay.

The reception by the name of Rea took my reservation and I asked if I should send the voucher or not - she said I can send it .

I sent the voucher two days later with an understanding that my reservation has been made

I was then told they are fully booked and they have specificied number of rooms for Hyperli and booking.com

I was given the managers number and I spoke to Tanki who was mean to call me back on the 02.08.2023 who advised he will resolve the issue.

I waited the for an update , then later called on the 02.08.2023 to be told that the manager has left the business . I called the company again and my call attended to to be told “sorry theres nothing that can be done) after me sending screenshots showing that I followed their steps , I tried to call again and my call was declined.

Followed then I send through another whatsapp screenshot regarding this matter and I was informed to add more money for the booking of the same room which was on Hyperli at a discounted rate.

I find this very unfair that I follow through with their instructions on a site that they agreed to “bringing them traffic” to be told sorry there’s nothing that can de done.