MV
Monte Vista Wedding Venue
Unclaimed Business
MV
Monte Vista Wedding Venue
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Monte Vista Wedding Venue
Monte Vista Wedding Venue has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Monte Vista Wedding Venue across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nqobile M
1 reviews | Active since Jan 2020
4 Feb 2026, 15:58
Horrible Experience!
I am disappointed with their service, We paid a deposit of R5000 on the 20 August 2025 and on the 25th of August we tried to get a hold of them to cancel the booking due to personal reasons. We couldn't get a hold of Cobus the owner after multiple attempts we finally got through to him on the 28th of August, he advised that he would process the payment as soon as possible. A few months went by with no communication from Cobus and when we contacted him he advised he wasn't getting any business and would send through the funds as soon as possible. This story lasted for a further 5 months, he completely ignored our texts and calls, we persisted and he agreed to pay half then pay the rest month end of January 2025. We contacted him month end with no luck, we contacted his business partner who advised that he would try get a hold of him for us. He got back to us to let us know that we would not be getting our balance back as Cobus lost a function because of our cancelled booking. It feels as though we were ****med, R2500 is not childs play and we demand a refund as there was nothing stipulated in writing that we would not receive our full refund, Cobus has turned out to be a Tsotsi and cannot be trusted, he cant even communicate to his clients. Absolutely horrible experience!
Helpful (0)
|Replies (0)NM
Nqobile M
1 reviews | Active since Jan 2020
4 Feb 2026, 15:58
Horrible Experience!
I am disappointed with their service, We paid a deposit of R5000 on the 20 August 2025 and on the 25th of August we tried to get a hold of them to cancel the booking due to personal reasons. We couldn't get a hold of Cobus the owner after multiple attempts we finally got through to him on the 28th of August, he advised that he would process the payment as soon as possible. A few months went by with no communication from Cobus and when we contacted him he advised he wasn't getting any business and would send through the funds as soon as possible. This story lasted for a further 5 months, he completely ignored our texts and calls, we persisted and he agreed to pay half then pay the rest month end of January 2025. We contacted him month end with no luck, we contacted his business partner who advised that he would try get a hold of him for us. He got back to us to let us know that we would not be getting our balance back as Cobus lost a function because of our cancelled booking. It feels as though we were ****med, R2500 is not childs play and we demand a refund as there was nothing stipulated in writing that we would not receive our full refund, Cobus has turned out to be a Tsotsi and cannot be trusted, he cant even communicate to his clients. Absolutely horrible experience!
0
Replies (0)lS
lorraine S
1 reviews | Active since Jan 2020
9 Jun 2025, 13:36
Formal Complaint Regarding Wedding Services at Monte Vista
I hope this message finds you well. I am writing to formally express my dissatisfaction with the services we received at Monte Vista during our wedding on March 21, 2024. During our planning meetings, we discussed the menu in detail, and we had high expectations based on the assurances provided by our wedding planner, Unfortunately, the quality of the food served on our wedding day fell significantly short of what was promised, leading to a disappointing experience for us and our guests, a simple think like a cream spinach, mixed vegie was a disaster Despite several attempts to follow up on this matter, including emails sent to the manager, we have not received a satisfactory response. It has now been over a year since our event, and we find ourselves repeatedly reaching out without progress towards a resolution. I had not intended to escalate this issue to your attention , but due to the unfulfilled promises, I feel it is necessary to bring this matter to light. because the only thing that was given to us was a chopping board similar to the one that we have, except that it is personalised
Helpful (0)
|Replies (0)lS
lorraine S
1 reviews | Active since Jan 2020
9 Jun 2025, 13:36
Formal Complaint Regarding Wedding Services at Monte Vista
I hope this message finds you well. I am writing to formally express my dissatisfaction with the services we received at Monte Vista during our wedding on March 21, 2024. During our planning meetings, we discussed the menu in detail, and we had high expectations based on the assurances provided by our wedding planner, Unfortunately, the quality of the food served on our wedding day fell significantly short of what was promised, leading to a disappointing experience for us and our guests, a simple think like a cream spinach, mixed vegie was a disaster Despite several attempts to follow up on this matter, including emails sent to the manager, we have not received a satisfactory response. It has now been over a year since our event, and we find ourselves repeatedly reaching out without progress towards a resolution. I had not intended to escalate this issue to your attention , but due to the unfulfilled promises, I feel it is necessary to bring this matter to light. because the only thing that was given to us was a chopping board similar to the one that we have, except that it is personalised
0
Replies (0)tS
tinyiko S
1 reviews | Active since Jan 2020
22 Mar 2024, 03:46
Poor service
On the 21st March 2024 it was my little sisters wedding at the venue, everything started off well , until we got to the food part😡😡😡I’ve never been so hurt. The food was so little , and the taste was disgusting! Chicken snitzel was so hard, the gravy was watery 😡everything was just a disaster😡. Dessert time , people were given a choice to chose between the wedding cake and dessert and that’s not what we agreed on, I’ve never seen such a horrible cheese cake in my life,it was even watery 😡 when I saw the bowls I knew something was not right they were too small, I know this because I also do catering and my sister wanted me to enjoy on that day because I cooked on her traditional wedding. My other little sister went to ask why are they not allowing people to have all 3 desserts , someone said they had a crisis ….. the juice was not refrigerated it was as if they didn’t know they had an event😡 😡😡 I’m hurt and very sad …
Helpful (0)
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tinyiko S
1 reviews | Active since Jan 2020
22 Mar 2024, 03:46
Poor service
On the 21st March 2024 it was my little sisters wedding at the venue, everything started off well , until we got to the food part😡😡😡I’ve never been so hurt. The food was so little , and the taste was disgusting! Chicken snitzel was so hard, the gravy was watery 😡everything was just a disaster😡. Dessert time , people were given a choice to chose between the wedding cake and dessert and that’s not what we agreed on, I’ve never seen such a horrible cheese cake in my life,it was even watery 😡 when I saw the bowls I knew something was not right they were too small, I know this because I also do catering and my sister wanted me to enjoy on that day because I cooked on her traditional wedding. My other little sister went to ask why are they not allowing people to have all 3 desserts , someone said they had a crisis ….. the juice was not refrigerated it was as if they didn’t know they had an event😡 😡😡 I’m hurt and very sad …
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Replies (0)PB
Paul B
1 reviews | Active since Jan 2020
23 Apr 2021, 17:24
Most disappointing venues in Gauteng
2nd Wedding of family I attended at this venue, catering is pathetic. Stop at McDonald's and get food and desert and maybe a starter before thinking that you will find decent catering at this venue.
Helpful (0)
|Replies (0)PB
Paul B
1 reviews | Active since Jan 2020
23 Apr 2021, 17:24
Most disappointing venues in Gauteng
2nd Wedding of family I attended at this venue, catering is pathetic. Stop at McDonald's and get food and desert and maybe a starter before thinking that you will find decent catering at this venue.
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Replies (0)LP