Send the steak chef at Mall of Africa back to Culinary School and then a course on customer service.

Honestly my issue is with the big white man that’s the chef, go online check what are the different steak levels because for the first time ever I’m highly disappointed with my steak today had to send it back twice firstly it was medium well, when I asked for medium, the it came back rare then it returned medium but had sandy grains ask if it was tossed to the floor first… on its 3rd return the chef brought it himself, being rude and condescending… Sir were you paying my meal? Or did yiy had me the money to pay for it? I’m utterly disappointed never coming back I’ll stick to the Menlyn branch where they actually care about make the customer happy. Thank you to the waiter and manager who tried to not make me feel awkward. Send your steak chef back to culinary school he needs it then take him for a course on customer service.