Moonlight Provident Associates
TrustIndex
0
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Moonlight must stop misleading their clients, selling lies and false information. People must not fall for this special of "no waiting period" from Moonlight. They are lying. They should just say straight that there is a 3 months waiting period instead of saying no waiting period. They are misleading people. When you join the special, they say 1st month they only assist with paper registration. 2nd months is for those that are going to Zimbabwe, then only on 3rd month they offer a full service. So why not be specific on point to say 3 months waiting period. You are misleading us.
1 reviews | Active since Jan 2020
Moonlight must stop misleading their clients, selling lies and false information. People must not fall for this special of "no waiting period" from Moonlight. They are lying. They should just say straight that there is a 3 months waiting period instead of saying no waiting period. They are misleading people. When you join the special, they say 1st month they only assist with paper registration. 2nd months is for those that are going to Zimbabwe, then only on 3rd month they offer a full service. So why not be specific on point to say 3 months waiting period. You are misleading us.
1 reviews | Active since Jan 2020
I got a policy with these people in October 2011 and I set up a debit order with them. After 9 months of paying and no policy documents I cancelled the policy with them. Now almost every few months they reappear and debit my account. I have stopped the debit order several times but they just change the ref number and debit me again. These guys are thieves dont believe a word they say!!
1 reviews | Active since Jan 2020
I got a policy with these people in October 2011 and I set up a debit order with them. After 9 months of paying and no policy documents I cancelled the policy with them. Now almost every few months they reappear and debit my account. I have stopped the debit order several times but they just change the ref number and debit me again. These guys are thieves dont believe a word they say!!
1 reviews | Active since Jan 2020
I have been a policy holder with Moonlight Provident (Funeral Service for Zimbabweans in South Africa) since last year when they were with the Zororo-Phumlani scheme. I subscribed and they set up a debit order on my account. They have been debiting the agreed amount every month without fail. Believe it or not, up until now, I still have not received my policy certificate. When they changed over from Zororo Phumlani, no one ever got in touch with me. I do not even know if these guys are genuine or not. When I send them emails, noone ever responds to my queries. When I eventually need to use their service, will I ever get service when I can not even get a phone call from them? This is very unprofessional, and I am starting to doubt the legitimacy of the whole operation
1 reviews | Active since Jan 2020
I have been a policy holder with Moonlight Provident (Funeral Service for Zimbabweans in South Africa) since last year when they were with the Zororo-Phumlani scheme. I subscribed and they set up a debit order on my account. They have been debiting the agreed amount every month without fail. Believe it or not, up until now, I still have not received my policy certificate. When they changed over from Zororo Phumlani, no one ever got in touch with me. I do not even know if these guys are genuine or not. When I send them emails, noone ever responds to my queries. When I eventually need to use their service, will I ever get service when I can not even get a phone call from them? This is very unprofessional, and I am starting to doubt the legitimacy of the whole operation
Hellopeter has tracked Moonlight Provident Associates across 3 reviews. Moonlight Provident Associates hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Moonlight Provident Associates? Write a review to help others decide.