Bad experience with Moonstone and FSCA with candidates results that they taking long and they don't communicate on what is happening.

My sister wrote re5 exam with moonstone on the 12 June 2024 and she still didn't receive her results,she phones moonstone after some days asking for her results and they told her it will take 10 working days.after 10 working days she sends email and they said she must contact fsca that she did email fsca and Stefanie Rossow responded the following day say moonstone said they found irregularities in the exam and enforcement department will contact her.

Till today there is still no communication from FSCA and Moonstone, they don't tell what are those irregularities they found and how long is their turn around time on their investigations.Is a month now and they muted,my sister sends followup to Moonstone Sheila and M Grant, FSCA Stefanie Rossouw and Juanita Smith and no one responded.

This is affecting us as a family as my sister can't work at the moment and she is a bread winner in the family.

Hellopeter please help on this situation,we need communication and how long this will take.