If there was one star I would've selected that instead

If there was one star I would've selected that instead. Shane Moosa, was advertising for a Spit braai package for Christmas. We landed up paying Shane in excess of R4500 for the food, only for him to advise us on the 24th of December that his accounts are frozen due to *****ulent payments. And yes, you read correctly the day before Christmas and he knew about this issue much earlier in December. To date, our money has not been refunded and Shane's last communication was on the 7th of January and refuses to respond to messages. I'm absolutely disgusted at the way this was handled and then Shane has the audacity to send out communication asking us to not say anything negative about his business. Yes he can argue that it's out of spam of control however: 1. He could've advised clients sooner 2. Just like we had to make a plan to salvage Christmas, Shane needs to make a plan to refund us 3. His communication skills is much to be desired. Even if the situation hasn't changed, then keep us updated