Complaint about Mopani rest csmp

We and our grandchildren booked chalets 78 and 79 at the Mopanie chalets in the Kruger National Patk. The fridge at nr 79 was not working. Both toilets in both units were leaking water on the floor and you had to walk on the wet floor if you want to shower. The aircon in the main bedroom in chalet 79 was not working. When it started raining both chslet’s thatched roofs leaked on several places and in chalet 79 it lt leaked right on the bed in the mai bedroom. There is no way that you can report this on the website of the Kruger National Park as they prohibit negative comment and spams and do self assessing giving them 4,5 out of 5. The chalets were clean and there were clean towels but we will rate the Mopani restcamp at 2 out of 5