Terrible service and no help or contact info

For anyone planning on using this service - Please DO NOT! They make you pay for installation and promise installation within a time period but keep making excuses. Over a month now and they need more money to complete the installation. Take note this is a simple small install for home use. No contact number to phone - only via whatsap chat bots. Terrible customer service and rude staff. We have not been able to even use their internet service as they have not even installed yet.