Moretyme

Ive opened a tymebank account 2 years ago while i were still on debtreview, that made me not qualify for moretyme, but since last year ive send emails and called them to ask if i can reapply for moretyme but they keep telling me that the system says i dont qualify. They do not recheck my credit report to see if i may qualify again. Thats all asking for them to recheck my credit report becos i know i will qualify becos ive qualified by other credit facilities.