******* car and ******* service from Morgan Nissan Northcliff

In and during February 2nd, 2024, I took possession of a brand-new Nissan Magnite CVT from Morgan Nissan in Northcliff.

On that very day, I noticed that the car was shuddering and making a strange clunking noise; the breaks did not work properly because I had to press it very hard to stop the car. The vehicle was taken back to the dealer on 4th February and was told that the vehicle was too new and had to be worn in”, according to Trevino the salesman. I therefore took the vehicle on a long drive which is when it was noticed that the vehicle was worse. Recall that I drove the vehicle on the advice of Trevino. The vehicle was taken back to Nissan who now advised that there is “a known clutch problem with the CVT models”. Golden, a mechanic said that the vibration was normal while Jerome took the car to some gearbox specialists. He said that the gearbox was fine but that there was a problem with the engine mounting which was replaced. After these “repairs, it turned out the problem was worse, but his words were “the car is now fine”. At all material times, these people, whoever I spoke to, assured me that the vehicle was “fixed” including Sunesh, the dealer principal. When I asked for refund, Sunesh responded that since the vehicle is under warranty, it would be repaired under warranty and if a refund is wanted, then the vehicle had to be traded in and that I would lose R100 000 because the vehicle had to sold by them as a secondhand vehicle. Now, what is apparent from all these people that I dealt with is 1. They sold me a defective vehicle; 2. They asked me to drive it for it to become fine; 3. Their mechanic is *********** Imagine taking your vehicle for as service and this “mechanic” attends to it- your vehicle will return to you in a worse condition that it was and the manager/dealer principal or whatever he calls himself will lie his way out of the situation; 4. They “repaired” it according to warranty, but the problems only became worse; 5. They had being giving me the run around with a whole lot of ******** to evade their liability and the fact that I was sold a defective vehicle.

I intend making this known in various social media and the newspapers. Do not deal with this dealer. From the above, they either don’t know what is going on or they tried to con me; Do not support them and do not buy this ******* Nissan vehicle. I hope the dealership closes down. I hope Nissan’s competition grows and I hope that the staff of this dealership die of an incurable disease.