MR
Morphy Richards
Unclaimed Business
MR
Morphy Richards
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Morphy Richards
Morphy Richards has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Morphy Richards across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Koos K
1 reviews | Active since Jan 2020
28 Jun 2023, 12:34
Shoddy construction and poor support
I purchased a Morphy Richards toaster 3 years ago. I'm not particularly into designer names but I did assume that I would be buying a quality toaster. Something that would last me - hopefully - the rest of my life. How wrong I was. The left side has stopped toasting. Morphy Richards response's have been: 1) Will you replace it? No, it's no longer under guarantee. Which is surprising given the cost. Looking at the parts quality and construction they would still be making a profit even if they shipped me several new toasters. 2) Can you provide a preferred repairer? No. 3) Can you send me a user repair manual? No, there are no diagnostics. For a toaster. Looking at the build quality - which was difficult given the unusually long torx driver required to open it - I would probably have been better of buying a R100 Pick 'n Pay special. I absolutely would not recommend any Morphy Richards products to anyone. They're not better than products a tenth the price.
Helpful (0)
|Replies (0)KK
Koos K
1 reviews | Active since Jan 2020
28 Jun 2023, 12:34
Shoddy construction and poor support
I purchased a Morphy Richards toaster 3 years ago. I'm not particularly into designer names but I did assume that I would be buying a quality toaster. Something that would last me - hopefully - the rest of my life. How wrong I was. The left side has stopped toasting. Morphy Richards response's have been: 1) Will you replace it? No, it's no longer under guarantee. Which is surprising given the cost. Looking at the parts quality and construction they would still be making a profit even if they shipped me several new toasters. 2) Can you provide a preferred repairer? No. 3) Can you send me a user repair manual? No, there are no diagnostics. For a toaster. Looking at the build quality - which was difficult given the unusually long torx driver required to open it - I would probably have been better of buying a R100 Pick 'n Pay special. I absolutely would not recommend any Morphy Richards products to anyone. They're not better than products a tenth the price.
0
Replies (0)mI
muh I
1 reviews | Active since Jan 2020
22 Jul 2022, 13:57
Poor workmanship
I purchased the Morphy Richards Evoke kettle, after some time the plug melted and the plug point on my wall as well. I sent it in for repairs and it was returned to me about 3 weeks later. I noticed that they had changed the plug. Upon closer inspection I noticed that both the wires in the plug are exposed and seem to be a hazard. I expected a much much better level of service bearing in mind that this is a premium kettle at a premium price.
Helpful (0)
|Replies (0)mI
muh I
1 reviews | Active since Jan 2020
22 Jul 2022, 13:57
Poor workmanship
I purchased the Morphy Richards Evoke kettle, after some time the plug melted and the plug point on my wall as well. I sent it in for repairs and it was returned to me about 3 weeks later. I noticed that they had changed the plug. Upon closer inspection I noticed that both the wires in the plug are exposed and seem to be a hazard. I expected a much much better level of service bearing in mind that this is a premium kettle at a premium price.
0
Replies (0)JG
Jean G
1 reviews | Active since Jan 2020
25 Jun 2018, 11:12
Morphy and Richards have knowledge of faulty goods but don't care
Hi all so I bought a pressure cooker nice way to spend R2500 have had it for a year and half. So it stop heating phoned the store out of warranty so I decided to have a look at it myself just to find that the PC board had melted or fused to the plastic hold that it fits in to now that I had opened it they refuse to cover the repairs even known that it's a factory fault and nearly impossible to have seen. If I had not looked. My point I am putting across to you is that if this product had caught fire and burnt my house down I would have had to prove fault of this product stay away from this product as they don't really seem to care and have knowledge that the product dose have this fault watch this post as I am taking this up with consumer watch
Helpful (0)
|Replies (0)JG
Jean G
1 reviews | Active since Jan 2020
25 Jun 2018, 11:12
Morphy and Richards have knowledge of faulty goods but don't care
Hi all so I bought a pressure cooker nice way to spend R2500 have had it for a year and half. So it stop heating phoned the store out of warranty so I decided to have a look at it myself just to find that the PC board had melted or fused to the plastic hold that it fits in to now that I had opened it they refuse to cover the repairs even known that it's a factory fault and nearly impossible to have seen. If I had not looked. My point I am putting across to you is that if this product had caught fire and burnt my house down I would have had to prove fault of this product stay away from this product as they don't really seem to care and have knowledge that the product dose have this fault watch this post as I am taking this up with consumer watch
0
Replies (0)