1 reviews | Active since Member
On the 27/03/2015 I was over billed on my medical aid, upon realizing I complaint to Moso Consultant whom I signed the product with Mr. Pheladi Matshaba. In following up with my complaint I did remind him, that my salary is cost to company in which my medical aid is not subsidized by COJ . To date since 27/03/2015 I am billed R3561.00 instead of the confirmed amount by email which is R1424.60. In following up with Moso they sent Mano Pillay whom attested that a mistake was done and I will be reimbursed and negotiate underwriting and be put on a cheaper option. He (Mano Pillay) requested me to send him my baking details to be credited, which I did nothing transpired. While waiting i received an email from one of the directors (Mantsie Mabaso) who was against reimbursement. I therefore escalated my complaint to their executives still nothing happened and referred my complaint to COJ HR which it was also not resolved. I sent various communications through email to Moso Consulting in which the last meeting was convened but cancelled on the 11th hour.To date I haven't heard anything from them. Point of Contacts (Montsho Bodibe,Mano Pillay,Mantsie Mabaso,Pheladi Matshaba)<br>