1 reviews | Active since Member
Been a client of Moto Mate for many years , been supporting their Rivonia and Edenvale branches and as a business owner received a 18% discount, went to the moto mate store in Boksburg and received a 10% discount, I know the manager Mpho for some years now and had generally good services from her when she was just a sales person at Moto Mate Edenvale although I could see she was new in the industry and was clue less on how to deal with business owners in general but I still supported the company , I decided to call and asked why it was that I now receive 10% and not the usual 18%, here is where her lack of business and people s****s really shone through so brightly, I was told it was a privilege to receive a discount and that she trained her staff to only give 10% ..... well I am not a once off client and should not be treated as such , but seeing as its such a privilege to deal with Moto Mate I have decided to change suppliers , I am more then sure they will be happy to have my business and it will be a privilege to rather deal with SBK then Moto Mate in particular Mpho, Not sure why her attitude changed but clearly being a manager is not for her and has given her the idea that clients come last , Her management s****s are a laugh a minute and Moto Mate should consider investing in educated people or send her on a short management course at least ,maybe then she will understand the value of clients and maybe Moto Mate will keep their clients.
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