Motor Accident Group
2.7|107 reviews
AS
Adrian S
1 reviews | Active since Member
23 Sept 2024, 12:19
Motor accident group
I took my vehicle the MAG (Selby) to have my bumper and left back door replaced/fixed, they promised to have the vehicle fixed on the 20/09/24 two weeks after I booked it in (I had no issue with the timeline) however I never got my back on the mentioned date, today 23/09 they called me to say the airbag light went on (question, what does the airbag light have to do with the bumper and the door?) I asked to speak to a manager, I am still waiting, they promised to call me back in an hour (I waited for almost 4hours, only to tell me they still have to do quality controll...this is the worst service I ever received..shame on you MAG !!!😡😡😡
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Replies (53)Motor Accident Group's replyOfficial
26 Sept 2024, 05:41 Dear Adrian,
Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced.
After reviewing our records, the only "Adrian Spies" in our system had a Chery TIGGO 4, which was released on 22 July 2024, with a collection SMS. To assist you better, could you kindly provide more details, such as the vehicle make and booking reference? We aim to resolve this issue as quickly as possible.
We appreciate your patience and look forward to assisting you further.
Kind regards,
Motor Accident Group
0696203450 (WhatsApp)
Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced.
After reviewing our records, the only "Adrian Spies" in our system had a Chery TIGGO 4, which was released on 22 July 2024, with a collection SMS. To assist you better, could you kindly provide more details, such as the vehicle make and booking reference? We aim to resolve this issue as quickly as possible.
We appreciate your patience and look forward to assisting you further.
Kind regards,
Motor Accident Group
0696203450 (WhatsApp)
Best regards,
Motor Accident Group's reply26 Sept 2024, 05:41
Official
Dear Adrian,
Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced.
After reviewing our records, the only "Adrian Spies" in our system had a Chery TIGGO 4, which was released on 22 July 2024, with a collection SMS. To assist you better, could you kindly provide more details, such as the vehicle make and booking reference? We aim to resolve this issue as quickly as possible.
We appreciate your patience and look forward to assisting you further.
Kind regards,
Motor Accident Group
0696203450 (WhatsApp)
Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced.
After reviewing our records, the only "Adrian Spies" in our system had a Chery TIGGO 4, which was released on 22 July 2024, with a collection SMS. To assist you better, could you kindly provide more details, such as the vehicle make and booking reference? We aim to resolve this issue as quickly as possible.
We appreciate your patience and look forward to assisting you further.
Kind regards,
Motor Accident Group
0696203450 (WhatsApp)
Best regards,