Bad customer service at BMW Midrand.

I have experienced several issues each time I take my vehicle to BMW Midrand.

1. I took my vehicle for service and find my money missing when I collected my it. I reported the matter to service advisor Mr. Van Der Westhuizen who promised to investigate and revert back to me and that didn't happen.

2. I took my vehicle for full rear brakes only to find out after a month or so that my one rigtht front tyre have been swapped with Michelin tyre which was not a run flat - my car was having 4 pirelli run flat tyres. Iodge the complaint with the dealer and didn't get any help - they said they will no longer be able to retrieve footage.

3. Today, 04 February 2023, I took my vehicle for oil change (black oil change) where I was attended to by the lady introduced to me as Nomsa. The lady said my vehicle inspection was due and need to be done at a price of R2000 which I desputed. I took her to my car to show her my vehicle inspection due date(05/203 or 18000) which she saw and confirmed.

When I return to collect my vehicle, to my surprise my vehicle inspection date was tampered with indicating that my car is all of a sudden due for inspection which is now (02/23 or 20000) which to my surprise mileage has been increased from 18000 to 20000 and the date been reduced for 05/23 to 02/23. When I ask the lady - Nomsa she said in front of my wife that there is nothing she can do as the key reader is showing that.

I escalated the matter where the key reader was repeated and showing the correct inspection date which is 05/23 or 18000 in stead 02/23 confirming that my vehicle have been tampered with as is now showing wrong inspection date and mileage.