MV
Motor vehicle insurance
Unclaimed Business
MV
Motor vehicle insurance
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
-100Unlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.4|5 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Malesela S
1 reviews | Active since Jan 2020
20 Feb 2026, 16:53
Substantive information was shared before activating the idirect vehicle insurance
Substantive information was shared before activating the idirect vehicle insurance. Sibongile gave a highly professional posture
Helpful (0)
|Replies (0)MS
Malesela S
1 reviews | Active since Jan 2020
20 Feb 2026, 16:53
Substantive information was shared before activating the idirect vehicle insurance
Substantive information was shared before activating the idirect vehicle insurance. Sibongile gave a highly professional posture
0
Replies (0)L
LK
Lerato K
1 reviews | Active since Jan 2020
30 Oct 2025, 18:32
Been taken for a fool
I had A Vehicle insurance with MFC total loss. I have reported an accident claim a month ago and till now there is no response, when I try to enquire about my claim they transfer me from one consulted to the other, the frustration of not having a car are killing me but mostly the one of not knowing where I stand. Thank you L. Korope
Helpful (0)
|Replies (0)LK
Lerato K
1 reviews | Active since Jan 2020
30 Oct 2025, 18:32
Been taken for a fool
I had A Vehicle insurance with MFC total loss. I have reported an accident claim a month ago and till now there is no response, when I try to enquire about my claim they transfer me from one consulted to the other, the frustration of not having a car are killing me but mostly the one of not knowing where I stand. Thank you L. Korope
0
Replies (0)PM
Prince M
1 reviews | Active since Jan 2020
23 May 2025, 12:26
****
I'm a victim of 2025 February 07 I insured my Suzuki swift 1.2 2024 with auto and general insurance,they promised me telephonically that if my car got ****** or involved in the accident they will replace my vehicle,however on the 7th February 2025 my car involved in an accident were both front airbags were out,when I submit my claim they said my insurance option is trade value they can't replace my vehicle,they further indicated that they will only pay R129 000 to my finance which is Standard bank because the trade value of my vehicle is R167 000 when I checked I found that my vehicle worth R189 000,so they said they are going to pay R129 000 to my finance and I will have to continue with my vehicle installment without it anymore,I went found Motor Registered Industry Company which promised me that they will fix my vehicle with expense of R30 000 including installation of new airbags. But autoand general insurance rejected that insting that my vehicle is written off,please good people if you're insurance with auto and general insurance cancel your policy now before trouble came.
Helpful (0)
|Replies (0)PM
Prince M
1 reviews | Active since Jan 2020
23 May 2025, 12:26
****
I'm a victim of 2025 February 07 I insured my Suzuki swift 1.2 2024 with auto and general insurance,they promised me telephonically that if my car got ****** or involved in the accident they will replace my vehicle,however on the 7th February 2025 my car involved in an accident were both front airbags were out,when I submit my claim they said my insurance option is trade value they can't replace my vehicle,they further indicated that they will only pay R129 000 to my finance which is Standard bank because the trade value of my vehicle is R167 000 when I checked I found that my vehicle worth R189 000,so they said they are going to pay R129 000 to my finance and I will have to continue with my vehicle installment without it anymore,I went found Motor Registered Industry Company which promised me that they will fix my vehicle with expense of R30 000 including installation of new airbags. But autoand general insurance rejected that insting that my vehicle is written off,please good people if you're insurance with auto and general insurance cancel your policy now before trouble came.
0
Replies (0)JP
Juan P
1 reviews | Active since Jan 2020
19 May 2025, 12:50
vantage classic car insurance - through Jacana administrators
Had a brake down in peak traffic near Alberton on Thursday evening when a waterpipe came off one of my cars insured with Vantage ( insurance for classic and collectable cars ). In no time arrangement were made to have my car taken on a flatbed truck home and a security officer was sent to make sure I was safe whilst waiting for the recovery truck. Thanks you very much for the excellent service.
Helpful (0)
|Replies (0)JP
Juan P
1 reviews | Active since Jan 2020
19 May 2025, 12:50
vantage classic car insurance - through Jacana administrators
Had a brake down in peak traffic near Alberton on Thursday evening when a waterpipe came off one of my cars insured with Vantage ( insurance for classic and collectable cars ). In no time arrangement were made to have my car taken on a flatbed truck home and a security officer was sent to make sure I was safe whilst waiting for the recovery truck. Thanks you very much for the excellent service.
0
Replies (0)KN
Keshan N
1 reviews | Active since Jan 2020
12 Mar 2025, 22:16
Disgusted client
client complained about: Hi my car was sent for assessment to Durban south panelbeaters on the 17 this is the morning 18 nobody phones 19 nobody phones I phone Wednesday afternoon speak to an agent after a few transfers and calls to Durban south the lady from the insurance company says my car has been released so I take an Uber rush to Durban South I get there by 4pm the rude and arrogant lady at the reception says the yard were the car is is closed when the yard only closes at 16.30-17.00 after some arguing I decide to leave the lady says come back at 11 next day so I go there the next day at 14.30 there's cars parked all over the streets there cars with there seats out and they emptying the water from the car there's generators with those big tubes pumping out water after arguing with the guy because he doesn't no were my car is and have keys for the other gates or my key so I leave as I'm leaving about 2or 3 yards down there's my car I can see it I go back to the guy and tell him I can see my car he rather bring the keys so we go in the yard. everything is out the car carpets everything. the car is drying the cup holders are full of water the backseat have puddles of water I call momentum the same time that's Thursday the 20 momentum said they will send an assessor there tomorrow they only got there on Tuesday 25 after 6 days after the assesor left there was another storm there I phone momentum.I tell them I want my car out that yard tiyani.mavunda a team leader says to me if I want my car I must tow it out and I must pay for the towing imagine when I drove it there now I must pay to tow it away from a danger zone and I came to find out that Durban south panel and paint had floods there before the lady at momentum makes arrangements with Durban south panel and paint to release my car after two weeks the manager from Durban south refuses saying they doing an auto valet only tomorrow the next week they send another assessor to my place he says don't try to start the car the car must be towed there was no auto electrician that checked the vehicle no diagnostic only a compression test apparently by Durban south on who's vehicle I don't know because I wasn't there to see the assesor found water in the dipstick the seats were starting to get moldy white this week they send another assesor the car stinks the mold has gone green and yellow and white all over the vehicle when he opened thd engen cap there was thick sludge and the car stinks was told by my insurance company who suppose to have my back to take it to Durban south panel and paint I drove it there but when I go to fetch it I have to take it òut with a tow truck that I had to pay for.And the best part the team leader Tiyani Mavunda says to me it's an act of nature and the panelbeaters are not responsible.my kids had to miss school some days because I didn't have money for Uber it's like Momentum is just not interested and they don't care if I don't phone them they won't phone me to find out what's happening I'm totally and utterly disappointed and upset the way I'm being treated is totally unfair Luckily I took pictures of everything that happened To my car and alot of other pictures to
Helpful (0)
|Replies (0)KN
Keshan N
1 reviews | Active since Jan 2020
12 Mar 2025, 22:16
Disgusted client
client complained about: Hi my car was sent for assessment to Durban south panelbeaters on the 17 this is the morning 18 nobody phones 19 nobody phones I phone Wednesday afternoon speak to an agent after a few transfers and calls to Durban south the lady from the insurance company says my car has been released so I take an Uber rush to Durban South I get there by 4pm the rude and arrogant lady at the reception says the yard were the car is is closed when the yard only closes at 16.30-17.00 after some arguing I decide to leave the lady says come back at 11 next day so I go there the next day at 14.30 there's cars parked all over the streets there cars with there seats out and they emptying the water from the car there's generators with those big tubes pumping out water after arguing with the guy because he doesn't no were my car is and have keys for the other gates or my key so I leave as I'm leaving about 2or 3 yards down there's my car I can see it I go back to the guy and tell him I can see my car he rather bring the keys so we go in the yard. everything is out the car carpets everything. the car is drying the cup holders are full of water the backseat have puddles of water I call momentum the same time that's Thursday the 20 momentum said they will send an assessor there tomorrow they only got there on Tuesday 25 after 6 days after the assesor left there was another storm there I phone momentum.I tell them I want my car out that yard tiyani.mavunda a team leader says to me if I want my car I must tow it out and I must pay for the towing imagine when I drove it there now I must pay to tow it away from a danger zone and I came to find out that Durban south panel and paint had floods there before the lady at momentum makes arrangements with Durban south panel and paint to release my car after two weeks the manager from Durban south refuses saying they doing an auto valet only tomorrow the next week they send another assessor to my place he says don't try to start the car the car must be towed there was no auto electrician that checked the vehicle no diagnostic only a compression test apparently by Durban south on who's vehicle I don't know because I wasn't there to see the assesor found water in the dipstick the seats were starting to get moldy white this week they send another assesor the car stinks the mold has gone green and yellow and white all over the vehicle when he opened thd engen cap there was thick sludge and the car stinks was told by my insurance company who suppose to have my back to take it to Durban south panel and paint I drove it there but when I go to fetch it I have to take it òut with a tow truck that I had to pay for.And the best part the team leader Tiyani Mavunda says to me it's an act of nature and the panelbeaters are not responsible.my kids had to miss school some days because I didn't have money for Uber it's like Momentum is just not interested and they don't care if I don't phone them they won't phone me to find out what's happening I'm totally and utterly disappointed and upset the way I'm being treated is totally unfair Luckily I took pictures of everything that happened To my car and alot of other pictures to
0
Replies (0)FK
Freddy K
1 reviews | Active since Jan 2020
5 Jul 2024, 14:02
I was assisted by N
I was assisted by N. Mbuli. She explained everything in detail, and she helped me understand the different options. I managed to choose the one that is best for me. I won't hesitate to tell anyone about your business.
Helpful (0)
|Replies (0)FK
Freddy K
1 reviews | Active since Jan 2020
5 Jul 2024, 14:02
I was assisted by N
I was assisted by N. Mbuli. She explained everything in detail, and she helped me understand the different options. I managed to choose the one that is best for me. I won't hesitate to tell anyone about your business.
0
Replies (0)W
Walter
1 reviews | Active since Jan 2020
25 Jan 2024, 06:54
I was provided with excellent service as a newly signed up customer
I was provided with excellent service as a newly signed up customer. The APP was is user friendly and provides all the required information. Response to call me back request was immediate.
Helpful (0)
|Replies (0)W
Walter
1 reviews | Active since Jan 2020
25 Jan 2024, 06:54
I was provided with excellent service as a newly signed up customer
I was provided with excellent service as a newly signed up customer. The APP was is user friendly and provides all the required information. Response to call me back request was immediate.
0
Replies (0)