MC
MotoRent Car Hire
Unclaimed Business
MC
MotoRent Car Hire
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About MotoRent Car Hire
MotoRent Car Hire has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked MotoRent Car Hire across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAH
Alias H
1 reviews | Active since Jan 2020
28 Jan 2026, 09:38
HORRIBLE EXPERIENCE
Early December we started asking around for quotes to rent a vehicle for the holidays. MotoRent was part of the list of companies we contacted for quotations. During our initial correspondence with them we wanted to rent a vehicle for 2 weeks but were advised that what we would pay for the 2 weeks would be more or less equal to what they charge for a monthly rental. So, naturally, we then decided we might as well opt for the monthly rental. We were advised we would either be issued a VW Polo Vivo or a Toyota Etios (depending on what was available at the time of collection). No problem. We paid the deposit required to secure the rental. In addition, we paid the R200 required to remove the company's branding from the car since we didn't want this. Date of collection rolls around , mid December. We pay the balance on the invoice. My husband makes contact with the office to ascertain what time he can collect, etc. At first they try to tell him that he can collect after 12PM. He did not accept this as the day of collection was a day we had paid for, and told them as much. They said fine, come at 9AM. He went. I checked in with him while he was there, which was a total of more or less 2 hours. I asked him is everything progressing well, he told that he's extremely disappointed but that he's on his way home and that I must see for myself. Explain to me why my husband rolled up to our house in a beaten and torn up Toyota Etios??? I could not believe my eyes. I asked him with tears in my eyes "is this where our money went, is this a joke?" He said yes and explained to me that from what he could gather at the company's offices, they actually did not have a vehicle available for us and that they went to great lengths to get this Etios, which was apparently with another client for almost a year. I was in disbelief and disgusted that a company would actually have the audacity to not only have a car in this condition in their fleet but to issue it to a paying customer?? Unbelievable! We didn't have a choice but to drive that heap of metal around. Not only because we've already paid R 8300 (R6000 for the rental, R1500 deposit, R600 insurance and R200 for the removal of the signage), but also because we were in the middle of the festive season and had no time to make an alternative plan. What an embarrassment, everywhere we went people looked at us funny, in traffic other motorists looked at us with that "you're a terrible driver, judging by the condition of your car" stare in their eyes. It was an absolute nightmare for us. To add insult to injury, we paid for the signage to be removed but inside the car the company's logo was EVERYWHERE, we might as well have saved our R200. It's safe to say we will NEVER make use of this company again. I am personally making it my mission to warn anyone against them since I feel like they took us for a ride and we were the bud of an inside joke. I'm sick to my stomach with the conduct of this company and if I could give them a zero rating I would do just that. You ought to be ashamed of yourselves!
Helpful (0)
|Replies (0)AH
Alias H
1 reviews | Active since Jan 2020
28 Jan 2026, 09:38
HORRIBLE EXPERIENCE
Early December we started asking around for quotes to rent a vehicle for the holidays. MotoRent was part of the list of companies we contacted for quotations. During our initial correspondence with them we wanted to rent a vehicle for 2 weeks but were advised that what we would pay for the 2 weeks would be more or less equal to what they charge for a monthly rental. So, naturally, we then decided we might as well opt for the monthly rental. We were advised we would either be issued a VW Polo Vivo or a Toyota Etios (depending on what was available at the time of collection). No problem. We paid the deposit required to secure the rental. In addition, we paid the R200 required to remove the company's branding from the car since we didn't want this. Date of collection rolls around , mid December. We pay the balance on the invoice. My husband makes contact with the office to ascertain what time he can collect, etc. At first they try to tell him that he can collect after 12PM. He did not accept this as the day of collection was a day we had paid for, and told them as much. They said fine, come at 9AM. He went. I checked in with him while he was there, which was a total of more or less 2 hours. I asked him is everything progressing well, he told that he's extremely disappointed but that he's on his way home and that I must see for myself. Explain to me why my husband rolled up to our house in a beaten and torn up Toyota Etios??? I could not believe my eyes. I asked him with tears in my eyes "is this where our money went, is this a joke?" He said yes and explained to me that from what he could gather at the company's offices, they actually did not have a vehicle available for us and that they went to great lengths to get this Etios, which was apparently with another client for almost a year. I was in disbelief and disgusted that a company would actually have the audacity to not only have a car in this condition in their fleet but to issue it to a paying customer?? Unbelievable! We didn't have a choice but to drive that heap of metal around. Not only because we've already paid R 8300 (R6000 for the rental, R1500 deposit, R600 insurance and R200 for the removal of the signage), but also because we were in the middle of the festive season and had no time to make an alternative plan. What an embarrassment, everywhere we went people looked at us funny, in traffic other motorists looked at us with that "you're a terrible driver, judging by the condition of your car" stare in their eyes. It was an absolute nightmare for us. To add insult to injury, we paid for the signage to be removed but inside the car the company's logo was EVERYWHERE, we might as well have saved our R200. It's safe to say we will NEVER make use of this company again. I am personally making it my mission to warn anyone against them since I feel like they took us for a ride and we were the bud of an inside joke. I'm sick to my stomach with the conduct of this company and if I could give them a zero rating I would do just that. You ought to be ashamed of yourselves!
0
Replies (0)AT
Al T
1 reviews | Active since Jan 2020
4 Apr 2024, 13:03
https://motorent.co.za/ - DO NOT USE THEM
We paid for a rental for a month. Only after we made the immediate payment did they show us the car. To our disappointment, the car was dented and looks terrible, very similar to a banged up Tuna Tin painted with red nail polish! At first we were rather excited as the rates seemed good, and we kept asking ourselves what the catch was. We even asked them to remove the rental sticker as we were planning on renting for longer. I wish now that they would have kept the sticker on or at least covered a dent with it. Well the catch is a terrible looking car and staff that don't want to find a solution. I spoke to a Damian who didn't want to find a solution except for us to cancel. These companies know that when you rent you are desperate, and they will abuse you as they know there isn't much of an alternative. I can guarantee you that because we posted this review they will try everything in their might to keep the deposit. We do not recommend this company, save yourself the stress, or go in with extremely low expectations.
Helpful (0)
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Al T
1 reviews | Active since Jan 2020
4 Apr 2024, 13:03
https://motorent.co.za/ - DO NOT USE THEM
We paid for a rental for a month. Only after we made the immediate payment did they show us the car. To our disappointment, the car was dented and looks terrible, very similar to a banged up Tuna Tin painted with red nail polish! At first we were rather excited as the rates seemed good, and we kept asking ourselves what the catch was. We even asked them to remove the rental sticker as we were planning on renting for longer. I wish now that they would have kept the sticker on or at least covered a dent with it. Well the catch is a terrible looking car and staff that don't want to find a solution. I spoke to a Damian who didn't want to find a solution except for us to cancel. These companies know that when you rent you are desperate, and they will abuse you as they know there isn't much of an alternative. I can guarantee you that because we posted this review they will try everything in their might to keep the deposit. We do not recommend this company, save yourself the stress, or go in with extremely low expectations.
0
Replies (0)AT
Al T
1 reviews | Active since Jan 2020
4 Apr 2024, 12:57
www.motorent.co.za - Do NOT use them
We paid for a rental for a month. Only after we made the immediate payment did they show us the car. To our disappointment, the car was dented and looks terrible, very similar to a banged up Tuna Tin painted with red nail polish! At first we were rather excited as the rates seemed good, and we kept asking ourselves what the catch was. We even asked them to remove the rental sticker as we were planning on renting for longer. I wish now that they would have kept the sticker on or at least covered a dent with it. Well the catch is a terrible looking car and staff that don't want to find a solution. I spoke to a Damian who didn't want to find a solution except for us to cancel. These companies know that when you rent you are desperate, and they will abuse you as they know there isn't much of an alternative. I can guarantee you that because we posted this review they will try everything in their might to keep the deposit. We do not recommend this company, save yourself the stress, or go in with extremely low expectations.
Helpful (0)
|Replies (0)AT
Al T
1 reviews | Active since Jan 2020
4 Apr 2024, 12:57
www.motorent.co.za - Do NOT use them
We paid for a rental for a month. Only after we made the immediate payment did they show us the car. To our disappointment, the car was dented and looks terrible, very similar to a banged up Tuna Tin painted with red nail polish! At first we were rather excited as the rates seemed good, and we kept asking ourselves what the catch was. We even asked them to remove the rental sticker as we were planning on renting for longer. I wish now that they would have kept the sticker on or at least covered a dent with it. Well the catch is a terrible looking car and staff that don't want to find a solution. I spoke to a Damian who didn't want to find a solution except for us to cancel. These companies know that when you rent you are desperate, and they will abuse you as they know there isn't much of an alternative. I can guarantee you that because we posted this review they will try everything in their might to keep the deposit. We do not recommend this company, save yourself the stress, or go in with extremely low expectations.
0
Replies (0)VM
Vusumzi M
1 reviews | Active since Jan 2020
27 Jul 2023, 19:57
Motorent Car hire is judgemental
I wanted to hire a vehicle from this company as they charge good rates per day and have affordable deposit. I emailed them and they informed me they have 2 options available which they said it's a polo vivo and Toyota etios. I chose a Vivo and I was told to email my Drivers license, ID, proof of address and pay slip then I will be sent a rental agreement. After sending all the documents required, I got an email saying they are fully booked they will tell when there is any vehicles available. This is after they said they have a vivo and etios. I feel this is a polite way to say NO we don't want to give you our car. I don't know why they changed their tone after sending my documents. I'm just an SA citizen who wanted to hire a car as I could afford at this time to do so. Im not happy with this service. Otherwise affordability it is a Yes, but for me Sevice is a NO. I feel I was judged before getting a chance. Thanks
Helpful (0)
|Replies (0)VM
Vusumzi M
1 reviews | Active since Jan 2020
27 Jul 2023, 19:57
Motorent Car hire is judgemental
I wanted to hire a vehicle from this company as they charge good rates per day and have affordable deposit. I emailed them and they informed me they have 2 options available which they said it's a polo vivo and Toyota etios. I chose a Vivo and I was told to email my Drivers license, ID, proof of address and pay slip then I will be sent a rental agreement. After sending all the documents required, I got an email saying they are fully booked they will tell when there is any vehicles available. This is after they said they have a vivo and etios. I feel this is a polite way to say NO we don't want to give you our car. I don't know why they changed their tone after sending my documents. I'm just an SA citizen who wanted to hire a car as I could afford at this time to do so. Im not happy with this service. Otherwise affordability it is a Yes, but for me Sevice is a NO. I feel I was judged before getting a chance. Thanks
0
Replies (0)DB
Danielle B
1 reviews | Active since Jan 2020
7 Apr 2023, 14:16
Best car rental agency in CT
We received excellent service from Motorent and highly recommend them if you are looking for affordable car rental in Cape Town.
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Danielle B
1 reviews | Active since Jan 2020
7 Apr 2023, 14:16
Best car rental agency in CT
We received excellent service from Motorent and highly recommend them if you are looking for affordable car rental in Cape Town.
0
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Muhammad K
1 reviews | Active since Jan 2020
4 Jan 2023, 06:28
Cheap Car Hire Cape Town
Definitely hiring my car from them whenever I am in CPT, their customer service is outstanding, they accommodated us even though they were closed on both days, during collection and delivery of the vehicle and also they are the cheapest in Town.
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Muhammad K
1 reviews | Active since Jan 2020
4 Jan 2023, 06:28
Cheap Car Hire Cape Town
Definitely hiring my car from them whenever I am in CPT, their customer service is outstanding, they accommodated us even though they were closed on both days, during collection and delivery of the vehicle and also they are the cheapest in Town.
0
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naabilah S
1 reviews | Active since Jan 2020
8 Sept 2021, 13:16
don't recommend your friends
my deposit went for another persons damages and petrol
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naabilah S
1 reviews | Active since Jan 2020
8 Sept 2021, 13:16
don't recommend your friends
my deposit went for another persons damages and petrol
0
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CN M
1 reviews | Active since Jan 2020
26 Aug 2021, 14:19
Great value and excellent service.
Excellent service, very understanding staff. If you are in a bind and need transport quick without the red-tape, this is definitely the perfect option for you. The staff understands the needs of their customer's and make arrangements to suit your specific needs.
Helpful (0)
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CN M
1 reviews | Active since Jan 2020
26 Aug 2021, 14:19
Great value and excellent service.
Excellent service, very understanding staff. If you are in a bind and need transport quick without the red-tape, this is definitely the perfect option for you. The staff understands the needs of their customer's and make arrangements to suit your specific needs.
0
Replies (0)