Motorworld cc-proof of payment ****

I’ve sold my tv and got a proof of payment from a company called motorworld cc when I checked my bank account there was no money reflecting to which I contacted ABSA and was told that it is a legitimate proof of payment the employee who ****med me either has access to documentation or financial records and has ****med me out out of my Tv . I would appreciate it if Motorworld can come back to me on the matter seeing that it’s their employee