Motus Midas Click and Collect Service

Motus/Midas click and collect service

One of the most incompetent useless companies I have ever dealt with. Ordered a part with them over a week ago and no reply, -They instantly debit your account then 5 days later tell you they are awaiting payment on a instant online card transaction. -None of their customer care numbers work that they list on their site nor do you get a reply from emails, then eventually when you find a number to contact them with, they tell you they don't know anything about online purchases nor if it exists 'who and what is Midas click and collect?' -10 EMAILS LATER -Two visits to branches -Two calls from managers -R200 in calls to call centers as it takes approximately 5 hours to get through to any one.

No reply, no follow ups, no idea that they offer a online service, no correct contact numbers. How you do business evades me.

Why offer this service if it is non existent?

There is more chance of Oscar Pistorius growing back his legs or Jacob Zuma going to jail than Motus or Midas delivering a part in their 3 day online delivery service. Another company putting South Africa into the dark ages.

Start off by fixing your telephone lines then check on my order when you discover you offer a online service. Then don't bother calling me in case some one in management has to wake up and get out of bed. Just deliver the part with in the year 2020 you have 29 days. good luck.

order ANT3774027

Carlo Antonelli 0825012638