Bad Service at Motus Nissan East Rand Mall

I have purchased my pre-owned Haval H2 1.5T at Motus Nissan East Rand Mall in Boksburg on 27th Dec 2025. After 2-3 days, I noticed there were couple of issues in my car. I informed the Salesman immediately of the issues. Then I took my car back to them on 27th Jan 2026 for repairs and the Vehicle Evaluation Manger, Gil was handling my case. I collected my car back on 29th Jan 2026. Below are the 2 main pending issues: 1st issue: One of the issues was on the dashboard, there will be indication when the car door was opened. However, in my car, it shown the front passenger door was opened when I have opened the driver door. It does the same vice versa on the other side. There is no issue on the back seat of the car door indication on dashboard. Gil told me that the Haval H2 is an European car and the setting is like that. Clearly Gil was bluffing me. There is a mechanical issue and Motus Select doesn’t want to fix the issue. I have also checked with my colleague at work, she is driving the same model as mine. There isn’t any faulty dashboard indication on the car door opened.

2nd issue: the windscreen rubber was broken and loosen when driving. When I collected the car on 29th Jan 2026, they put the broken windscreen rubber back to my car (not fixed). Gil told me that they have placed order for a new one for me. When the stock becomes available, she will contact me and replace it for me. I followed up with Gil on 18th Feb at 12h11 and 20th Feb at 08h52 via Whatsapp text, Gil only responded to me on 20th Feb at 10h38 and said she will confirm shortly and come back to me. Clearly she never did. Then I followed up with Gil on 27th Feb at 15h48 again and no response from her till today (03rd March). Whatsapp message not read at all.

This is very bad service and I need urgent feedback from Motus Nissan East Rand Mall to fix those issues.

I WILL NOT recommend to purchase your vehicle at Motus Select Nissan East Rand Mall!!