STOP WASTING MY TIME!!

I took my car for service and received a call a few days later to rate their service. I told the lady that I had a few negative comments and as I was trying to explain she cut the call and never bothered to call back. If Renault is not willing to receive feedback from customers, why do they even bother with their customer surveys. Are they only willing to listen to positive reviews that make them feel good? This attitude just shows us that they are not willing to listen to their customers conserns and will never improve on their service offering. I always take my car to them for service and this is the second time that they are doing this. In future, please do not waste my time, DON'T CALL ME!