Mountain Mill Shopping Centre
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Mountain Mill Shopping Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Mountain Mill Shopping Centre across 10 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Commendations to Juanita Basson at Clicks Mountain Mall Shopping Centre Worcester for her friendly, efficient and competent service. She is a credit to her employer and responds admirably to customer needs and enquires!
1 reviews | Active since Jan 2020
Commendations to Juanita Basson at Clicks Mountain Mall Shopping Centre Worcester for her friendly, efficient and competent service. She is a credit to her employer and responds admirably to customer needs and enquires!
1 reviews | Active since Jan 2020
McDonald’s Mountain Mill delivered again. Phumla was extremely helpful. My order was extremely customized and she relayed that to cook staff numerous times to make sure it was correct. Fantastic job guys, great teamwork and great experience. Keep it up.
1 reviews | Active since Jan 2020
McDonald’s Mountain Mill delivered again. Phumla was extremely helpful. My order was extremely customized and she relayed that to cook staff numerous times to make sure it was correct. Fantastic job guys, great teamwork and great experience. Keep it up.
1 reviews | Active since Jan 2020
Bought a stroller at game was a faulty one return it and got a voucher it been 4 weeks and im still waiting no feed back nothing the one star is more then what they deserve
1 reviews | Active since Jan 2020
Bought a stroller at game was a faulty one return it and got a voucher it been 4 weeks and im still waiting no feed back nothing the one star is more then what they deserve
1 reviews | Active since Jan 2020
I just want to give the ladies at the check out on the supermarket side, five stars. They are the most friendly and helpfull ladies in Mountain Mill Mall Worcester overall. I luv shopping there.
1 reviews | Active since Jan 2020
I upgraded my cell phone contract on Monday 5th of July 2021. The sales consultant, Kathy Liebenberg, strongly suggested a phone to me, an Oppo A74, pointing out the eccelent features of the phone. When I took the phone home, it absolutely ate up the battery power, install apps I don't want (a Google lens running the whole time.....creepy), does'nt allow me to switch off certain apps (more creepy), and did'nt feature a secure app for my private e-mail account. I factory reset the phone as I did not want such a phone, and it is quite expensive on top of it all. I took the phone back on the morning of Thursday the 8th of July '21(the 4th day). At first, the sales consultant, Kathy Liebenberg, appeared very helpful, and took the phone from me. I clearly stated the detailed reason for not wanting it any more, and even said I would gladly accept a much cheaper phone in its place. Friday the 9th of July, the manager, Guy, said he will try and get the matter resolved before the permitted 7day period is up, as I went to the shop to fetch the phone, and to gift it to my daughter (whose phone got badly ****aged). Guy told me he was going to contact the manufacturer, voice my problem, and try to resolve the matter before the Friday was out. I however did not hear anything from them, and on enquiry, Kathy responded upset and told me the phone was send in for repair/fault test. On Thursday the 29th of July '21, I had to contact them for an answer to the matter. Guy told me that there was nothing wrong with the phone, whitch I clearly stated to them in the first place when I took it back and, and when I voiced my complains to the short comings of the unit. He further told me I could come and pick up the unit, (the Oppo A74 phone) from them. I am exremely disappointed with the way this was handeled. I bought several units from this branch since 2015, and took out several Vodacom contracts with them as well. Is this the way you handle a customer? I wanted to take out a laptop contract with them, but decided against it after this. I feel that their consultants should be more on top with the functions of their units, to properly inform their clients.
1 reviews | Active since Jan 2020
I upgraded my cell phone contract on Monday 5th of July 2021. The sales consultant, Kathy Liebenberg, strongly suggested a phone to me, an Oppo A74, pointing out the eccelent features of the phone. When I took the phone home, it absolutely ate up the battery power, install apps I don't want (a Google lens running the whole time.....creepy), does'nt allow me to switch off certain apps (more creepy), and did'nt feature a secure app for my private e-mail account. I factory reset the phone as I did not want such a phone, and it is quite expensive on top of it all. I took the phone back on the morning of Thursday the 8th of July '21(the 4th day). At first, the sales consultant, Kathy Liebenberg, appeared very helpful, and took the phone from me. I clearly stated the detailed reason for not wanting it any more, and even said I would gladly accept a much cheaper phone in its place. Friday the 9th of July, the manager, Guy, said he will try and get the matter resolved before the permitted 7day period is up, as I went to the shop to fetch the phone, and to gift it to my daughter (whose phone got badly ****aged). Guy told me he was going to contact the manufacturer, voice my problem, and try to resolve the matter before the Friday was out. I however did not hear anything from them, and on enquiry, Kathy responded upset and told me the phone was send in for repair/fault test. On Thursday the 29th of July '21, I had to contact them for an answer to the matter. Guy told me that there was nothing wrong with the phone, whitch I clearly stated to them in the first place when I took it back and, and when I voiced my complains to the short comings of the unit. He further told me I could come and pick up the unit, (the Oppo A74 phone) from them. I am exremely disappointed with the way this was handeled. I bought several units from this branch since 2015, and took out several Vodacom contracts with them as well. Is this the way you handle a customer? I wanted to take out a laptop contract with them, but decided against it after this. I feel that their consultants should be more on top with the functions of their units, to properly inform their clients.
1 reviews | Active since Jan 2020
No need to rush to Capetown when you have this type of mall on your door step. Ample parking, clean restrooms, most of the shops you need under one roof. Great job guy's!!!! #greatbusiness
1 reviews | Active since Jan 2020
No need to rush to Capetown when you have this type of mall on your door step. Ample parking, clean restrooms, most of the shops you need under one roof. Great job guy's!!!! #greatbusiness
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