MS
Mozambik Sunninghill
Claimed Business
MS
Mozambik Sunninghill
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Mozambik Sunninghill
Mozambik Sunninghill has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Mozambik Sunninghill across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceP
M
Masego
1 reviews | Active since Jan 2020
6 Jan 2025, 12:40
What just happened Mozambik Sunninghill?
Always had the most delicious seafood patter for 2 takeaways (that’s the only thing we order) but today’s seafood platter was shockingly below what we know, the rice was hard and the sauce was too runny. No stock of squid heads, the food was not nice at all. I’m so disappointed in the inconsistency as what we last ordered in November 2024 is nothing compared to what we received today.
Helpful (0)
|Replies (0)M
Masego
1 reviews | Active since Jan 2020
6 Jan 2025, 12:40
What just happened Mozambik Sunninghill?
Always had the most delicious seafood patter for 2 takeaways (that’s the only thing we order) but today’s seafood platter was shockingly below what we know, the rice was hard and the sauce was too runny. No stock of squid heads, the food was not nice at all. I’m so disappointed in the inconsistency as what we last ordered in November 2024 is nothing compared to what we received today.
0
Replies (0)KN
Kero N
1 reviews | Active since Jan 2020
17 Dec 2023, 13:50
No no if you have kids
On Thursday 14 December we visited Mozambik Sunninghill as we often do. As usual the waiters and food were great however there was an experience so bad that we decided never to go there again. There was a piece of equipment in the play area that was damaged over a year ago. When I complained about it (over a year ago), I was told that it was going to be addressed immediately. It always bothered us, but we always reminded our kids not to go near the broken equipment and took it for granted that they would heed the warning. (Probably wrongly so). On Thursday we were disturbed by a shreaking scream of a child. Upon rushing to the play area along with other parents we found someone's child hanging from his neck from the damaged piece of equipment. Thankfully he seemed to be ok other than being severely traumatized after we carried him off. Later in the evening during a casual conversation with the manager his attitude to the whole incident was competely nonchalant. I mentioned that the issue could become quite serious if the parent takes things further. His exact response was "Well it's fine we will see about that" in an almost intimidating tone. This is what tipped things over the edge for me. I understand that everyone takes kids to play areas at their own risk but this was an unacceptable attitude towards an incident that occured on a piece of equipment that has been broken for over a year. It did make me question whether his attitude to health and safety in the kitchen was equally nonchalant. As a family I know that we will never ever return to this restaurant while under the same management even if they offered me a lifetime of free meals. The image of a little child hanging from their neck is not easy to erase from your memory.
Helpful (0)
|Replies (0)KN
Kero N
1 reviews | Active since Jan 2020
17 Dec 2023, 13:50
No no if you have kids
On Thursday 14 December we visited Mozambik Sunninghill as we often do. As usual the waiters and food were great however there was an experience so bad that we decided never to go there again. There was a piece of equipment in the play area that was damaged over a year ago. When I complained about it (over a year ago), I was told that it was going to be addressed immediately. It always bothered us, but we always reminded our kids not to go near the broken equipment and took it for granted that they would heed the warning. (Probably wrongly so). On Thursday we were disturbed by a shreaking scream of a child. Upon rushing to the play area along with other parents we found someone's child hanging from his neck from the damaged piece of equipment. Thankfully he seemed to be ok other than being severely traumatized after we carried him off. Later in the evening during a casual conversation with the manager his attitude to the whole incident was competely nonchalant. I mentioned that the issue could become quite serious if the parent takes things further. His exact response was "Well it's fine we will see about that" in an almost intimidating tone. This is what tipped things over the edge for me. I understand that everyone takes kids to play areas at their own risk but this was an unacceptable attitude towards an incident that occured on a piece of equipment that has been broken for over a year. It did make me question whether his attitude to health and safety in the kitchen was equally nonchalant. As a family I know that we will never ever return to this restaurant while under the same management even if they offered me a lifetime of free meals. The image of a little child hanging from their neck is not easy to erase from your memory.
0
Replies (0)CB
Chantelle B
1 reviews | Active since Jan 2020
2 Apr 2023, 05:56
Terrible food
This is not the first time I have been more than unimpressed with the food. I keep on giving chances but the food is disgusting. It is nothing more than oil and butter. It's bland, looks awful and very expensive. The food is in the garbage can, R284.00 later but it was not edible. Oh and also got food poisoning the previous time.
Helpful (0)
|Replies (0)CB
Chantelle B
1 reviews | Active since Jan 2020
2 Apr 2023, 05:56
Terrible food
This is not the first time I have been more than unimpressed with the food. I keep on giving chances but the food is disgusting. It is nothing more than oil and butter. It's bland, looks awful and very expensive. The food is in the garbage can, R284.00 later but it was not edible. Oh and also got food poisoning the previous time.
0
Replies (0)JH
MG
Marlene G
1 reviews | Active since Jan 2020
14 Dec 2022, 11:11
Mozambik Sunninghill what happened??
I've been eating regularly at this restaurant for over two years and wow how downhill it's gone!! On the 25/11 I used the bathroom before being seated in smoking and it was shocking, smelt like it hadn't been cleaned and the one toilet was not working. I was told someone new has taken over. The server was terrible had to ask twice for her, well she lost out on her tip. The food was lovely and the draught ice cold as usual. There seemed to be no enthusiasm with the staff and no specials for Black Friday 😕 So I took myself off there yesterday and in the top stair I was by people arguing! I got the attention of the fella who was one of those in that conversation and I asked to be seated in the smoking section; to which he replied you casit there it's a function which I understand but he said sit anywhere else, oh the customer service was beyond shocking. So where do I smoke? "stand outside" I promptly left and I won't be going back not with that Management and I assumed he was a manager of some sort. Don't treat your regular customers like trash because you are hosting a function. Oh yes it's about how much money you're making. No money from me anymore!!!
Helpful (0)
|Replies (0)MG
Marlene G
1 reviews | Active since Jan 2020
14 Dec 2022, 11:11
Mozambik Sunninghill what happened??
I've been eating regularly at this restaurant for over two years and wow how downhill it's gone!! On the 25/11 I used the bathroom before being seated in smoking and it was shocking, smelt like it hadn't been cleaned and the one toilet was not working. I was told someone new has taken over. The server was terrible had to ask twice for her, well she lost out on her tip. The food was lovely and the draught ice cold as usual. There seemed to be no enthusiasm with the staff and no specials for Black Friday 😕 So I took myself off there yesterday and in the top stair I was by people arguing! I got the attention of the fella who was one of those in that conversation and I asked to be seated in the smoking section; to which he replied you casit there it's a function which I understand but he said sit anywhere else, oh the customer service was beyond shocking. So where do I smoke? "stand outside" I promptly left and I won't be going back not with that Management and I assumed he was a manager of some sort. Don't treat your regular customers like trash because you are hosting a function. Oh yes it's about how much money you're making. No money from me anymore!!!
0
Replies (0)MJ
Mickey J
1 reviews | Active since Jan 2020
9 Oct 2019, 11:46
Fraud don’t use your card at this restaurant they have a ghost card facility to commit fraud
I purchased food from this store one week later numerous amounts were fraudulently charged from my account that was used in store after reporting this to my bank they confirmed it was fraud and one of the staff members had created a ghost card
Helpful (0)
|Replies (0)MJ
Mickey J
1 reviews | Active since Jan 2020
9 Oct 2019, 11:46
Fraud don’t use your card at this restaurant they have a ghost card facility to commit fraud
I purchased food from this store one week later numerous amounts were fraudulently charged from my account that was used in store after reporting this to my bank they confirmed it was fraud and one of the staff members had created a ghost card
0
Replies (0)