Complaint.

I am super disappointed. I have been loving to shopping at Mr price. And i every now and then use my game card the RCS on and had no issues I Google and Google is giving me the go a head to shopping at Mr. Price. I get at the teller she refuse I get the manager and the said it's no longer use. So why is it still advertised on Google that it accepts. Ihadto leave my daughters school/hostel things that was important down. Why is there no notification and why is Google saying something different then the store?