MRM Electrical services and Projects
1|9 reviews
JK
JOY KNIGHTON-FITT
1 reviews | Active since Member
15 Dec 2022, 15:55
SHODDY "SERVICE" OF MRM ELECTRICAL STANDARD BANK AND STANDARD BANK INSURANCE standard bank insurance
MRM ELECTRICAL SUB-CONTRACTED FOR A LARGE JOB BY JBS MAINTENANCE HAVE MESSED ME AROUND FOR THE PASSED 2 WEEKS keeping me hanging around for day after day re arranging the apt time faulty sensor light ... eventually had to replace the product they installed as part of A Standard Bank structural insurance claim . i have had to postpone business arrangements get home early waste money on parking due to their promises of apt times!! promise after promise not kept for 2 weeks.!!! as bad is Standard Bank insurance !!! like hitting a stone wall!! i have been a client for 30+++ years and what a shoddy business they are... the BANK itself and the standard bank insurance Co! Their service & work ethic beyond shoddy... = FILTHY!! no care for the CUSTOMER -client whatsoever!! I have had a battle with the JBS Company as well My stress levels and frustration are THROUGH THE OZONE!! TAKEN ME SO MANY EMAILS, MSGES PH CALLS, TIME, ENERGY, WHICH SHOULD BE THE WORK OF STANDARD BANK AND THE COMPANIES NOT ME!!
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Replies (60)MRM Electrical services and Projects's replyOfficial
10 Aug 2023, 21:23 We're sorry to hear about the issue you faced with our company. Your feedback is extremely important to us as it helps us improve. We apologize for any inconvenience you've experienced and want to assure you that we take this seriously. We'll investigate the matter and take the necessary steps to address it. If you have any more details to share or if there's anything we can do to make things right, please contact our customer service team at info@mrmelectrical.co.za. We appreciate your understanding and the opportunity to make it better.
Best regards,
MRM Electrical services and Projects's reply10 Aug 2023, 21:23
Official
We're sorry to hear about the issue you faced with our company. Your feedback is extremely important to us as it helps us improve. We apologize for any inconvenience you've experienced and want to assure you that we take this seriously. We'll investigate the matter and take the necessary steps to address it. If you have any more details to share or if there's anything we can do to make things right, please contact our customer service team at info@mrmelectrical.co.za. We appreciate your understanding and the opportunity to make it better.
Best regards,