POOR SERVICE

I am exremely dissapointed in Mug and bean IRENE MALL. The service is terrible. I am coming for the second breakfast and just saw this slow unfriendly service which is one sided. Their white clients are treated with utmost welcoming with a smile. i arrived and waited 25min for a meal (big ben) and to be served burned food with no condiments the waiter just put the plate on the table. i sat and waited called another waiter to attend their burned food only to wait even minutes that manager went straight to the white couple which confirmed mine query was not prioritised. No communication amongst themselves as a team. I explained am not eating burned food and excused myself.