Holiday clubs iginore President plea to cancell holiday plans

Good Day Is holiday clubs above the law since they don't want to to cancell bookings after the President advised people not to travel and keep safe. I have contacted the Vacation Recreational Service's (VRS) to cancell my booking from.the 8 -15.January.2021 at.St.Micheals Sands Hotel, ref 25747 in KZN.

I was.informed.to contact the VRS holiday club to cancell..Vrc refuse to cancell since they.have a six week cancelation policy The President of South Africa advice citizens not to travel to Hotspots and keep a safe distance to avoid contracting the Corna-19 virus. When I call Vacational Recreational Services (VRS They refuse to cancell my booking because cancelation must be 6 weeks prior.They claim the resorts are open but when I call St Michael Sands I was informed the Swimming Pool and games rooms are closed to guest. Only put put outside is available. Can anyone travel from Gauteng to KZN and not be allowed to go to the beach or use resort swimming pool that is close. What do you do on holiday. VRS still refuse to cancell bookings or postpone till later in the year. VRS bad customer service. I don't recommend them anyone to join. I am a member since 2011 and their service is pathetic. Are they above the law to ignore the President plea for people not to travel. Nb, too weeks back I was admitted in Montana Hospital for chest pains and sortness of breath. A angiogram was done that cleared me from heart deceased but was diagnosed with Ulser and Urniur that cause the chest pains and shortness of breath. I am still on antibiotics and still suffer from shortness of breath. I am also a diabetic patient and is a high risk to attract the decease and effect other guest.

Can you help me to cancell this booking please in the sake of health.

I had none one else to.write to since VRS refused to help. I believe with Government intervention they will take the matter more seriously