Disatified Customer

I went to multiserve Protea Glen Mall today to collect my suit and handed in my pants for dry cleaning and when I paid using their speed point only to find out that it is not working/declined the transaction by on my App it was showing the the money was deducted.So I asked for a customer copy and I was told that I am not allowed to get it and I asked for any proof of the transaction by with no luck. So I asked the lady who was helping me to call the manager for me and She told me that the manager is currently in Multiserve Maponya Mall and I asked her to call her which She did after explaining the situation to her(the manager by the name of Annah Cell number:0736012228) hung up on her and I asked the lady who was helping to give me Annah"s number so I can call her which She did.When I call Anah and explained the situation to her she told me that I am not allowed to have a customer copy,I asked her why she told me that she is busy and she does not have time for me I told her that I believe you are busy with the customer and I am also a customer them she started shouting at me and I warned her that she mustn't raise her voice when talking to me as I am not her husband I am a paying customer. She them started telling me that I am not her type and I doesn't come any closer to her husband and started telling how low I am and asked her you don't even now me how can you say such thing to the person that you don't see,you only talking to me on the phone and I continued telling her that my phone is recording you as we speak and she started cooperating and asked the lady who was helping me to give me a copy after I phoned her using cellphone and my airtime.