Bad service from Multispray

FNB car insurance took my car to Multispray in Vanderbijlpark. This i the worst Panelbeater I have ever known. Since my car was there, they have never communicated with me. They sent me a lousy SMS after I called the insurer. I don't want to mention the receptionist who will leave you for an hour hanging up. I don't know how far they are but I already feel that they won't do justice to my car. I will definitely make sure ghat I hire an AUDI APPROVED ASSESSOR TO ASSIST ME AT MY OWN EXPENSE. I know Panelbeaters like RAC IN ROODEPOORT which will call and send pictures for each process during repairs. No explanation or information of what the insurance will cover or nor. I will never recommend them to anyone.