M
Munsolve
Unclaimed Business
Government & Ombudsman Services|1|1 Reviews (last 12 months)|This business does not respond to reviews
M
Munsolve
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Munsolve
Munsolve has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Munsolve across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMR
Malcolm Rosier-Jones
1 reviews | Active since Jan 2020
17 Oct 2025, 22:57
Poor service - don't expect much feedback to your emails
You call & there's no one there to help you. You email & you don't get a reply, You WhatsApp and you still don't get a reply. The only way to get answers, is to physically go to their office and ask for assistance. Poor service,
Helpful (0)
|Replies (0)MR
Malcolm Rosier-Jones
1 reviews | Active since Jan 2020
17 Oct 2025, 22:57
Poor service - don't expect much feedback to your emails
You call & there's no one there to help you. You email & you don't get a reply, You WhatsApp and you still don't get a reply. The only way to get answers, is to physically go to their office and ask for assistance. Poor service,
0
Replies (0)PT
Pierre T
1 reviews | Active since Jan 2020
25 Nov 2024, 14:42
Bad service
Can anybody in the Rustenburg area, who also have disputes re Municipal accounts, as the perso who wrote a complaint, please contact me direct ? In my case with Munsolve, First acc was R20 000, then R18000, which we paid!! The joke is: my watermeter is locked and I use borehole for now 13 mths. Munsolve, came to our house and took pictures of meter, and gave us a bakki full of promises, that they will fight on our behalf. They would lodge an query and dispute! After signing up and paying them., nothing chamged!! We still receive ridiculous accounts I spoke to the owner numerous times, and mentiond to him that his 2 personnel members, who were here, do no reply when we call ! I brought this to the manager/owner. Muyo, 4 times!!! He promised to get back to us BUT NEVER DO!!! I made an appointment with my lawyers next week. It gives me time to put this on all social media in our area! And a full page complaint in our local Herald for the next 2 weeks! The more plaintiffs we are, the stronger our case will be, to get results and our money back. My name is Pierre.. cell.0762346563 Please contact me. I am sick and tired of all the promises! So I am not, going to sit back and let Munsolve get away with this
Helpful (0)
|Replies (0)PT
Pierre T
1 reviews | Active since Jan 2020
25 Nov 2024, 14:42
Bad service
Can anybody in the Rustenburg area, who also have disputes re Municipal accounts, as the perso who wrote a complaint, please contact me direct ? In my case with Munsolve, First acc was R20 000, then R18000, which we paid!! The joke is: my watermeter is locked and I use borehole for now 13 mths. Munsolve, came to our house and took pictures of meter, and gave us a bakki full of promises, that they will fight on our behalf. They would lodge an query and dispute! After signing up and paying them., nothing chamged!! We still receive ridiculous accounts I spoke to the owner numerous times, and mentiond to him that his 2 personnel members, who were here, do no reply when we call ! I brought this to the manager/owner. Muyo, 4 times!!! He promised to get back to us BUT NEVER DO!!! I made an appointment with my lawyers next week. It gives me time to put this on all social media in our area! And a full page complaint in our local Herald for the next 2 weeks! The more plaintiffs we are, the stronger our case will be, to get results and our money back. My name is Pierre.. cell.0762346563 Please contact me. I am sick and tired of all the promises! So I am not, going to sit back and let Munsolve get away with this
0
Replies (0)CJ
Charlene J
1 reviews | Active since Jan 2020
13 Dec 2021, 05:27
Munsolve Rustenburg
Very poor service. I have been a customer (paying my fee every month!) for several months now. After 7 months, my municipal bill has still not been resolved. You have to send numerous emails every month, they eventually reply with "I have logged a query at the municipality" just for you to receive a higher bill the next month. I constantly(at least once a month) need to go to their offices to demand service and to sort out my municipal bill. They claim that they resolve municipal bills but it has not been the case. And before you think, oh it must have been some or other major issue, I can assure you this is not the case. I simply receive a ridiculously high water bill every month even though I live alone and have no pool and a very small garden. When the poor service was brought under owner's attention, his reply was "I don't work with the day to day enquiries" It is bad enough to resort to a company for your municipal bills, which should actually be a service in itself, only to also receive poor service which you need to pay for.
Helpful (0)
|Replies (0)CJ
Charlene J
1 reviews | Active since Jan 2020
13 Dec 2021, 05:27
Munsolve Rustenburg
Very poor service. I have been a customer (paying my fee every month!) for several months now. After 7 months, my municipal bill has still not been resolved. You have to send numerous emails every month, they eventually reply with "I have logged a query at the municipality" just for you to receive a higher bill the next month. I constantly(at least once a month) need to go to their offices to demand service and to sort out my municipal bill. They claim that they resolve municipal bills but it has not been the case. And before you think, oh it must have been some or other major issue, I can assure you this is not the case. I simply receive a ridiculously high water bill every month even though I live alone and have no pool and a very small garden. When the poor service was brought under owner's attention, his reply was "I don't work with the day to day enquiries" It is bad enough to resort to a company for your municipal bills, which should actually be a service in itself, only to also receive poor service which you need to pay for.
0
Replies (0)