MF
Murovhi Financial Services
Unclaimed Business
MF
Murovhi Financial Services
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Insurance
#49NPS Score
0Unlikely
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
M M
1 reviews | Active since Jan 2020
4 Nov 2025, 14:40
Failure to Cancel Policy and ******** Deductions
There was an accident ,the claim for the vehicle was paid, but despite notifying the broker and insurers and requesting cancellation of his policy immediately after his passing, the policy is still not cancelled and money continues to be deducted from my mother’s account every month. We have called many times, Sent emails, and my mother has physically gone to the offices multiple times. We keep being told the policy “is being cancelled”, yet the debit orders continue. It has now been almost 5 months since his death, and we are still being charged. This is extremely distressing and has created unnecessary financial strain during a very difficult time for our family. The companies involved are Murovhi Financial Services A to Z Insurance Administration Santam All our attempts to resolve this have been unsuccessful. We simply want,the policy cancelled effective 13 June 2025, and A full refund of all premiums deducted after his passing. We are exhausted and out of options. If this is not resolved urgently, we will escalate the matter to the Ombudsman for Short-Term Insurance (OSTI). We deserve better treatment, especially under these circumstances.
Helpful (0)
|Replies (0)MM
M M
1 reviews | Active since Jan 2020
4 Nov 2025, 14:40
Failure to Cancel Policy and ******** Deductions
There was an accident ,the claim for the vehicle was paid, but despite notifying the broker and insurers and requesting cancellation of his policy immediately after his passing, the policy is still not cancelled and money continues to be deducted from my mother’s account every month. We have called many times, Sent emails, and my mother has physically gone to the offices multiple times. We keep being told the policy “is being cancelled”, yet the debit orders continue. It has now been almost 5 months since his death, and we are still being charged. This is extremely distressing and has created unnecessary financial strain during a very difficult time for our family. The companies involved are Murovhi Financial Services A to Z Insurance Administration Santam All our attempts to resolve this have been unsuccessful. We simply want,the policy cancelled effective 13 June 2025, and A full refund of all premiums deducted after his passing. We are exhausted and out of options. If this is not resolved urgently, we will escalate the matter to the Ombudsman for Short-Term Insurance (OSTI). We deserve better treatment, especially under these circumstances.
0
Replies (0)FM
mT
mpho T
1 reviews | Active since Jan 2020
17 Oct 2024, 13:01
Very bad service
We submitted the claim with this guys in November 2023 and one the agents made a mistake that costed us financial loss.. We contacted Mr Murovhi himself to assist which he refused to help and told us in not his responsibilities. Its October 2024 and we have not received what's due to us.
Helpful (0)
|Replies (0)mT
mpho T
1 reviews | Active since Jan 2020
17 Oct 2024, 13:01
Very bad service
We submitted the claim with this guys in November 2023 and one the agents made a mistake that costed us financial loss.. We contacted Mr Murovhi himself to assist which he refused to help and told us in not his responsibilities. Its October 2024 and we have not received what's due to us.
0
Replies (0)VN
Vhonani N
1 reviews | Active since Jan 2020
10 Oct 2019, 14:36
great customer service
I received a great customer service from Mukateko an employee at Murovhi financials , I wanted a review on my car insurance she assisted me very well I received a 20 percent discount on my monthly premium and my excess was also reduced , she constantly gave me feedback throughout the process
Helpful (0)
|Replies (0)VN
Vhonani N
1 reviews | Active since Jan 2020
10 Oct 2019, 14:36
great customer service
I received a great customer service from Mukateko an employee at Murovhi financials , I wanted a review on my car insurance she assisted me very well I received a 20 percent discount on my monthly premium and my excess was also reduced , she constantly gave me feedback throughout the process
0
Replies (0)