Quick clear responses, Nice postive attitude

With more and more business having onlines sales I recognise that email and telephone call loads have massively increased. People see something online and still want to check or ask a question, and I imagine like me they want answers pretty quickly. I phoned this company and they treated me as if I was the only person who had phoned all day, yet I know they are flooded with p[hone calls. I emailed daily regarding a product becasue I was in a hurry and with covid things were going slow, yet they still remained postive and courteous in dealing with my anticipation. My product was still on its way to the shop and they were already organsing the courier. It was despatched almost immediatly and arrived promplty. Thanks for the good service and keeping me updated.