Good Experience with Musika (musika.co.za)

Hello everyone. So... if you're anything like me, you may have come online before purchasing from Musika, in order to first see if they are legit or not. This was a big concern for me, as I haven't read the most glowing things about them on the MyBroadband website... Eish. Anyhow, unfortunately I didn't find any useful reviews on Hello Peter, so I decided that I will be the guinea ***, and then let you guys know about my experience afterwards. And hopefully it can help someone down the line!

So... I purchased from musika.co.za on the 27th March 2019. I bought 1x Door Stop that looks like a large-ish dog. It was for my girlfriend - don't ask. In any case, payment went smoothly and I had no hassles whatsoever. I was then sent an email on the 28th March 2019 saying that they are letting me know that my order will be dispatched in the week of 8th April 2019. I assume what they do is order the products from abroad or something. Or locally. Can't really be too sure. In any case, I didn't mind this strange long wait as I wasn't in a major rush anyway.

Then, on the 3rd April 2019, I got an email saying that there are delays and that my order will only be shipped in the week of 15th April 2019. Naturally, I wasn't too happy about this, and it started raising my suspicions once again...

Then on the 9th April 2019, I received an email with my first tracking number (sigh of relief!). I am under the assumption that it was at this point that they received my stock in their actual 'offices/warehouse' for the first time.

I then received a whole bunch of emails every time my parcel passed a check-point, until today (12th April 2019) when it finally arrived at my door.

So to conclude and explain my rating: I started off with 5 stars, but then subtracted 1 due to the fact that they take their time to source their products from somewhere. That makes it 4/5 stars. Then, I was a bit annoyed with the additional delay thereafter. I'm not too sure what happened, but delays always suck for the consumer. As such, their rating goes to 3/5 stars. However, I then considered the fact that they were organised and kind enough to let me know whenever ANYTHING happened to my parcel (whether it was delayed, or whether it was being moved etc.). I also considered that my overall experience wasn't all too bad. Plus, the product which arrived was of very high quality - which is what I am most pleased with, as you can imagine. I therefore added a star to complete the rating at 4/5 stars.

This company may make you very worried while doing your research and actually 'looking' for problems, but I can assure you that they won't steal your money or do anything sinister like that. Although it might take a bit longer than anticipated, you will most certainly get your order. And if your purchased item was anything like mine... you'll be happy with it as well.

That's the most honest review I can give. Cheers!