CC
Craig C
Active since Jul 2014
4
Reviews
0
Industries
Reviews
4 reviews83 months ago
Can't apply for permit | Bad customer service
I am trying to apply for a permit (REF: 1/2/1/3/G) at Cape Nature. But here's the irony: They are obviously extremely strict (understandably) when it comes to people doing things legally and having permits for everything etc. BUT... It is impossible to get a ****** permit! I've tried and tried and tried to reach people. But every single time, nobody takes my calls and nobody replies to my emails. I have no idea what is happening with my application, or even if it is being considered or not... and it's been months! So yea... Very poor service from them. I am certainly not impressed at all. In the meantime, I reckon I'm probably just going to do my activities without any permit. If someone comes knocking on my door, then I'll just show them the string of proof, of me trying to do the right thing and apply for my permit - with no one from Cape Nature caring a damn to help me.
0 replies
85 months ago
Good Experience with Musika (musika.co.za)
Hello everyone. So... if you're anything like me, you may have come online before purchasing from Musika, in order to first see if they are legit or not. This was a big concern for me, as I haven't read the most glowing things about them on the MyBroadband website... Eish. Anyhow, unfortunately I didn't find any useful reviews on Hello Peter, so I decided that I will be the guinea ***, and then let you guys know about my experience afterwards. And hopefully it can help someone down the line! So... I purchased from musika.co.za on the 27th March 2019. I bought 1x Door Stop that looks like a large-ish dog. It was for my girlfriend - don't ask. In any case, payment went smoothly and I had no hassles whatsoever. I was then sent an email on the 28th March 2019 saying that they are letting me know that my order will be dispatched in the week of 8th April 2019. I assume what they do is order the products from abroad or something. Or locally. Can't really be too sure. In any case, I didn't mind this strange long wait as I wasn't in a major rush anyway. Then, on the 3rd April 2019, I got an email saying that there are delays and that my order will only be shipped in the week of 15th April 2019. Naturally, I wasn't too happy about this, and it started raising my suspicions once again... Then on the 9th April 2019, I received an email with my first tracking number (sigh of relief!). I am under the assumption that it was at this point that they received my stock in their actual 'offices/warehouse' for the first time. I then received a whole bunch of emails every time my parcel passed a check-point, until today (12th April 2019) when it finally arrived at my door. So to conclude and explain my rating: I started off with 5 stars, but then subtracted 1 due to the fact that they take their time to source their products from somewhere. That makes it 4/5 stars. Then, I was a bit annoyed with the additional delay thereafter. I'm not too sure what happened, but delays always suck for the consumer. As such, their rating goes to 3/5 stars. However, I then considered the fact that they were organised and kind enough to let me know whenever ANYTHING happened to my parcel (whether it was delayed, or whether it was being moved etc.). I also considered that my overall experience wasn't all too bad. Plus, the product which arrived was of very high quality - which is what I am most pleased with, as you can imagine. I therefore added a star to complete the rating at 4/5 stars. This company may make you very worried while doing your research and actually 'looking' for problems, but I can assure you that they won't steal your money or do anything sinister like that. Although it might take a bit longer than anticipated, you will most certainly get your order. And if your purchased item was anything like mine... you'll be happy with it as well. That's the most honest review I can give. Cheers!
0 replies
90 months ago
Tellers at Clicks (The Paddocks Shopping Centre) refuse to help in medical emergency
Today (26th Nov 2018 @ about 18h00) my girlfriend and I were standing at the tellers (in Clicks - The Paddocks Shopping Centre) about to pay. She started saying that she didn't feel good, and immediately collapsed thereafter. I dropped to the floor to help her - screaming repeatedly at the cashiers to please help me. They just stood there staring at me like idiots. Some shoppers then came to my assistance and we managed to get her to her feet again. As she got to her feet, she mumbled some words and collapsed to the floor again. I screamed at the tellers again to please help me. Again, they stood there like idiots staring at me. If it wasn't for the other friendly shoppers, we would have never had been able to get proper help for her. I'm not saying that cashiers need to be doctors, but I do expect them to have some common sense to contact someone (whether it be a manager, pharmacist or an ambulance) who can help a customer that is clearly having a medical emergency. I am appauled by your incompetent staff. Thank you to all the friendly shoppers who helped me today. You are truly blessed. The rest of you are dumb & pathetic idiots.
0 replies
128 months ago
Do not contact client after they say they will
My company booked a 4x4 for me to fetch at Europcar. When I got there, I received the wrong vehicle. Europcar fixed the issue. A day or 2 after I returned the vehicle, I got an email (to my personal email address) from Europcar whereby they sent me an invoice for the wrong vehicle. Saying I owe them money. Firstly, I did not make the reservation so I don't appreciate getting the invoice - especially to my personal address. That is my companies issue - not mine. Secondly, when I phoned them to correct the issue, they said they'd call me back. 2 days later I had still not heard anything. I phoned again and spoke to someone else. They said they'd call me back. I waited another whole day and still heard nothing. Eventually I had to phone back again another day later before the issue was resolved. I do not appreciate being told that I'll get called back, only to not hear anything. That is not how one does business. Especially if it's with a client who is paying a lot of money for a service that should run smoothly. They could see I was annoyed, yet I didn't even get a slight hint of an apology. Europcar needs to pull up their socks & start treating issues with professionalism & urgency.
358 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (25%)
3 Star
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2 Star
1 (25%)
1 Star
2 (50%)