TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
My Art Shop has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked My Art Shop across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had a terrible experience with My Art Shop. I placed and paid for an order, but never received it — and despite multiple attempts to contact them and provide proof of payment, they offered no real help or resolution. Even after sending them all the evidence that the money was deducted from my account, they made no effort to assist me. Their communication was practically non-existent, and they showed no concern for the fact that a customer was out of pocket and frustrated. It was only after I discovered — by chance — that Ozow was involved in processing the payment (thanks to the "Oz-Ik Merchant" reference on my bank statement), that I was finally able to recover my money. Had I re**** on My Art Shop or Ikhokha (their listed payment provider), I highly doubt I would’ve been refunded at all. Incredibly disappointing service. I cannot recommend My Art Shop, and I caution others to be very careful when ordering from them.
1 reviews | Active since Jan 2020
I had a terrible experience with My Art Shop. I placed and paid for an order, but never received it — and despite multiple attempts to contact them and provide proof of payment, they offered no real help or resolution. Even after sending them all the evidence that the money was deducted from my account, they made no effort to assist me. Their communication was practically non-existent, and they showed no concern for the fact that a customer was out of pocket and frustrated. It was only after I discovered — by chance — that Ozow was involved in processing the payment (thanks to the "Oz-Ik Merchant" reference on my bank statement), that I was finally able to recover my money. Had I re**** on My Art Shop or Ikhokha (their listed payment provider), I highly doubt I would’ve been refunded at all. Incredibly disappointing service. I cannot recommend My Art Shop, and I caution others to be very careful when ordering from them.
1 reviews | Active since Jan 2020
Bought merchandise from Myartshop.co.za, paid for it, money has been paid over to Ikhokha, (received a screenprint from OZOW of payment to Ikhokha) but merchant claims they did not receive the money???? Something is fishy here!!!
1 reviews | Active since Jan 2020
Bought merchandise from Myartshop.co.za, paid for it, money has been paid over to Ikhokha, (received a screenprint from OZOW of payment to Ikhokha) but merchant claims they did not receive the money???? Something is fishy here!!!
1 reviews | Active since Jan 2020
Bought merchandise online at Myartshop.co.za. Used Ikhokha to pay. Now Myartshop.co.za claims they never received my order nor my payment. Ikhokha will not assist me as I am not "their client"!!! Someone stole my money!!! Reported it to SAPS and my bank as *****! Be carefu with this online shop in Durban!
1 reviews | Active since Jan 2020
Bought merchandise online at Myartshop.co.za. Used Ikhokha to pay. Now Myartshop.co.za claims they never received my order nor my payment. Ikhokha will not assist me as I am not "their client"!!! Someone stole my money!!! Reported it to SAPS and my bank as *****! Be carefu with this online shop in Durban!
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