No care for drivers

They don’t reply to breakdowns for their drivers. Yesterday I had a breakdown with a customer on board during the bolt trip at 2pm reported the matter at their fleet assist and from 2pm till midnight 9pm no response from them, I had to pay for the tow truck at my expense and still in the morning I call they waiting for God know what, they leave you stranded overnight and still don’t reply the following day. They don’t care about their driver safety or their cars. They don’t reply to emails or calls. Even when I reported an accident I was left unattended and their cars are not safe