MP
My Pool Services
Unclaimed Business
MP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Josh B
1 reviews | Active since Jan 2020
25 May 2022, 11:55
Eskom > My Pool Services
If I was asked to rank companies in South Africa, My Pool Services would be below Eskom. The level of incompetency, the lying and false promises and the extreme lack of service leaves a lot to be desired. After my pool needed to be re-done through insurance I had the absolute misfortune of getting these guys to come through. From the very beginning, the owner Ray had no idea what was going on and you can never get a straight answer out of him. His team will leave all of their bottles, food containers and cans lying around your pool when they head home for the day and they'll use your taps to wash up and just not turn them off, not to mention the state they left my bathroom in that I let them use After initially being told it would take 3 days to complete the tiling and all necessary work, the pool was finally finished 3 weeks later. Once done, the team and Ray left all of the old tiles next to the pool and ******ed off. It's now 3 months later and after following up every second day, I still have all of their old tiling and rubbish lying here. Lie after lie after lie about how they'll be here tomorrow to pick it up which then turns into the next day because Ray doesn't know what's happening and he'll do it himself. Which is then followed by another lie and a let down. Trust me when I say find any other pool service that is not My Pool Services
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Josh B
1 reviews | Active since Jan 2020
25 May 2022, 11:55
Eskom > My Pool Services
If I was asked to rank companies in South Africa, My Pool Services would be below Eskom. The level of incompetency, the lying and false promises and the extreme lack of service leaves a lot to be desired. After my pool needed to be re-done through insurance I had the absolute misfortune of getting these guys to come through. From the very beginning, the owner Ray had no idea what was going on and you can never get a straight answer out of him. His team will leave all of their bottles, food containers and cans lying around your pool when they head home for the day and they'll use your taps to wash up and just not turn them off, not to mention the state they left my bathroom in that I let them use After initially being told it would take 3 days to complete the tiling and all necessary work, the pool was finally finished 3 weeks later. Once done, the team and Ray left all of the old tiles next to the pool and ******ed off. It's now 3 months later and after following up every second day, I still have all of their old tiling and rubbish lying here. Lie after lie after lie about how they'll be here tomorrow to pick it up which then turns into the next day because Ray doesn't know what's happening and he'll do it himself. Which is then followed by another lie and a let down. Trust me when I say find any other pool service that is not My Pool Services
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Anonymous
1 reviews | Active since Jan 2020
15 Nov 2016, 10:18
Be very careful!
<p>Paid a large deposit for a new pneumatic gunite pool. Had many issues but My Pool Services Breached contract and hand packed the pool. The shell was of questionable standards and Engineer doubted quality and could not sign off the stability of the structure. Had to incur huge expenses to break down the shell and rebuild the pool with a reputable pool company. In breaking down the hand packed gunite shell we uncovered just how unstable the structure was and how poor the workmanship was. Very disappointed!</p>
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Anonymous
1 reviews | Active since Jan 2020
15 Nov 2016, 10:18
Be very careful!
<p>Paid a large deposit for a new pneumatic gunite pool. Had many issues but My Pool Services Breached contract and hand packed the pool. The shell was of questionable standards and Engineer doubted quality and could not sign off the stability of the structure. Had to incur huge expenses to break down the shell and rebuild the pool with a reputable pool company. In breaking down the hand packed gunite shell we uncovered just how unstable the structure was and how poor the workmanship was. Very disappointed!</p>
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