Very bad communication and no customer service

This is my second time trying out MSH. With the first time, my order was late, received no communication until it eventually came. My second time, I am still waiting for my order and it has been more than a month since placing it. I have followed up numerous times with no reply. They only have an email address and nothing else. Contacting them on social media is pointless. They have now deactivated social media accounts and it looks like the website is not an online shop anymore. Still no communication about my order though. Very frustrating and would not recommend shopping from them.