MyBroadband could care or look after there loyal customers ( pensioners)

My broadband or let's say DStv has no commitment towards there original old old customers We've joined in the 1980,s but now asking for some pensioner's discount no luck It's less stress and much cheaper cansel the old contract and start a new it's so sad to see after all the years of loyal support no wonder they loose basically thousands of customers monthly due to this attitude